Teoria y diseño organizacional

52 Parte 1: Introducción a las organizaciones
Journal (10 de abril de 2007), A3; y Kathy Chu, “3 Top
Financial Aid Chiefs Suspended”, USA Today (6 de abril de
2007), B1.
16. Kuykendall, “Auto Insurers Paying Up to Compete”.
17. Bernard Wysocki Jr., “Corporate Caveat: Dell or Be Delled”
The Wall Street Journal (10 de mayo de 1999), A1.
18. Andy Reinhardt, “From Gearhead to Grand High Pooh-Bah”,
BusinessWeek (28 de agosto de 2000), 129-130.
19. G. Pascal Zachary, “Mighty Is the Mongrel”, Fast Company
(julio de 2000), 270-284.
20. Russ Wiles, “Business Encourage Employees to Learn
Spanish”, USA Today, 7 de diciembre de 2008, http://www.
usatoday.com/money/workplace/2007-12-08-spanish_n.
htm?loc=interstitialskip, accesado el 17 de marzo de 2008.
21. Steven Greenhouse, N.Y. Times News Service, “Influx of
Immigrants Having Profound Impact on Economy”, Johnson
City Press (4 de septiembre de 2000), 9; Richard W. Judy y
Carol D’Amico, Workforce 2020: Work and Workers in the
21 st Century (Indianápolis, Ind.: Hudson Institute, 1997);
informe de las estadísticas en “Diversity Works”, de Jason
Forsythe, anuncio en suplemento especial para The New York
Times Magazine (14 de septiembre de 2003), 75-100.
22. Howard Aldrich, Organizations and Environments (Englewood
Cliffs, N.J.: Prentice-Hall, 1979), 3.
23. Esta sección se basa principalmente en Peter F. Drucker, Managing
the Non-Profit Organization: Principles and Practices (Nueva
York: HarperBusiness, 1992); y Thomas Wolf, Managing
A Nonprofit Organization (Nueva York: Fireside/Simon &
Schuster, 1990).
24. Christine W. Letts, William P. Ryan y Allen Grossman, High
Performance Nonprofit Organizations (Nueva York: John
Wiley & Sons, Inc., 1999), 30-35.
25. Lisa Bannon, “Dream Works: As Make-a-Wish Expand Its
Turf, Local Groups Fume”, The Wall Street Journal (8 de julio
de 2002), A1, A8.
26. Robert N. Stern y Stephen R. Barley, “Organizations and
Social Systems: Organization Theory’s Neglected Mandate”,
Administrative Science Quarterly 41 (1996), 146-162.
27. Philip Siekman, “Build to Order: One Aircraft Carrier”, Fortune
(22 de julio de 2002), 180[B]-180[J].
28. Brent Schlender, “The New Soul of a Wealth Machine”, Fortune
(5 de abril de 2004), 102-110.
29. Schlender, “The New Soul of a Wealth Machine” y Keith H.
Hammonds, “Growth Search”, Fast Company (abril de 2003),
75-80.
30. Christopher Lawton, Yukari Iwatani Kane y Jason Dean,
“Picture Shift: U.S. Upstart Take on TV Giants in Price War”,
The Wall Street Journal (15 de abril de 2008), A1.
31. El análisis a continuación tiene una fuerte influencia de
Richard H. Hall, Organizations: Structures, Processes, and
Outcomes (Englewood Cliffs, N.J.: Prentice-Hall, 1991); D.S.
Pugh, “The Measurement of Organization Structures: Does
Context Determine Form?” Organizational Dynamics 1 (primavera
de 1973), 19-34; y D.S. Pugh, D.J. Hickson, C.R.
Hinings y C. Turner, “Dimensions of Organization Structure”,
Administrative Science Quarterly 13 (1968), 65-91.
32. Jaclyne Badal, “Can a Company Be Run As a Democracy?
The Wall Street Journal (23 de abril de 2007), B1; John Huey,
“Wal-Mart: Will It Take Over the World?” Fortune (30 de
enero de 1989), 52-61; http://www.walmartstores.com, accesado
el 28 de agosto de 2002.
33. Steve Lohr, “Who Pays for Efficiency?” The New York Times
(11 de junio de 2007), H1.
34. T. Donaldson y L.E. Preston, “The Stakeholder Theory of
the Corporation: Concepts, Evidence, and Implications”,
Academy of Management Review 20 (1995), 65-91; Anne S.
Tusi, “A Multiple-Constituency Model of Effectiveness: An
Empirical Examination at the Human Resource Subunit Level”,
Administrative Science Quarterly 35 (1990), 458-483; Charles
Fombrun y Mark Shanley, “What’s in a Name? Reputation
Building and Corporate Strategy”, Academy of Management
Journal 33 (1990), 233-258; Terry Connolly, Edward J.
Conlon y Stuart Jay Deutsch, “Organizational Effectiveness: A
Multiple-Constituency Approach”, Academy of Management
Review 5 (1980), 211-217.
35. Charles Fishman, “The Wal-Mart You Don’t Know-Why Low
Prices Have a High Cost”, Fast Company (diciembre de 2003),
68-80.
36. Tusi, “A Multiple-Constituency Model of Effectiveness”.
37. Fombrun y Shanley, “What’s in a Name?”
38. Gary Fields y John R. Wilke, “The Ex-Files: FBI’s New Focus
Places Big Burden on Local Police”, The Wall Street Journal
(30 de junio de 2003), A1, A12; y Susan Schmidt, Gary Fields,
Elizabeth Williamson y Evan Perez, “FBI Used DNA to Link
Anthrax to Suspect”, The Wall Street Journal (4 de agosto de
2008), A1.
39. Roger L. M. Dunbar y William H. Starbuck, “Learning to
Design Organizations and Learning from Designing Them”,
Organization Science 17, núm. 2 (marzo-abril de 2006),
171-178.
40. Cynthia Crossen, “Early Industry Expert Soon Realized a Staff
Has Its Own Efficiency”, The Wall Street Journal (6 de noviembre
de 2006), B1.
41. Robert Kanigel, The One Best Way: Frederick Winslow Taylor
And the Enigma of Efficiency (Nueva York: Viking, 1997);
Alan Farnham, “The Man Who Changed Work Forever”,
Fortune (21 de julio de 1997), 114; y Charles D. Wrege y Ann
Marie Stoka, “Cooke Creates a Classic: The Story Behind
F.W. Taylor’s Principles of Scientific Management”, Academy
of Management Review (octubre de 1978), 736-749. Para un
análisis sobre el impacto del manejo científico en la industria,
gobierno y organizaciones no lucrativas estadounidenses, véase
Mauro F. Guillèn, “Scientific Management’s Lost Aesthetic:
Architecture, Organization, and the Taylorized Beauty of the
Mechanical”, Administrative Science Quarterly 42 (1997),
682-715.
42. Gary Hamel, “The Why, What and How of Management
Innovation”, Harvard Business Review (febrero de 2006),
72-84.
43. Amanda Bennett, The Death of the Organization Man (Nueva
York: William Morrow, 1990).
44. Ralph Sink, “My Unfashionable Legacy”, Strategy + Business
(otoño de 2007), http://www.strategy business.com/press/
enewsarticle/enews122007?pg=0, accesado el 7 de agosto de
2008.
45. Dunbar y Starbuck, “Learning to Design Organizations”.
46. Johannes M. Pennings, “Structural Contingency Theory: A
Reappraisal”, Research in Organizational Behavior 14 (1992),
267-309.
47. Henry Mintzberg, The Structuring of Organizations: The
Synthesis of the Research (Englewood Cliffs, N.J.: Prentice-Hall,
1979), 215-297; Henry Mintzberg, “Organization Design: