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318 CAPÍTULO 9 Fundamentos del comportamiento de los grupos<br />

Group Dynamics: The Psychology of Small Group Behavior, 3a ed.<br />

(Nueva York: McGraw-Hill, 1981).<br />

33. G. H. Seijts y G. P. Latham, “The Effects of Goal Setting and<br />

Group Size on Performance in a Social Dilemma”, Canadian<br />

Journal of Behavioural Science 32, no. 2 (2000), pp. 104-116.<br />

34. Shaw, Group Dynamics: The Psychology of Small Group Behavior.<br />

35. Ver, por ejemplo, D. R. Comer, “A Model of Social Loafing in<br />

Real Work Groups”, Human Relations, junio de 1995, pp. 647-<br />

667; S. M. Murphy, S. J. Wayne, R. C. Liden, y B. Erdogan,<br />

“Understanding Social Loafing: The Role of Justice Perceptions<br />

and Exchange Relationships”, Human Relations, enero de 2003,<br />

pp. 61-84; R. C. Liden, S. J. Wayne, R. A. Jaworski, y N. Bennett,<br />

“Social Loafing: A Field Investigation”, Journal of Management,<br />

abril de 2004, pp. 285-304.<br />

36. W. Moede, “Die Richtlinien der Leistungs-Psychologie”,<br />

Industrielle Psychotechnik 4 (1927), pp. 193-207. Ver también D. A.<br />

Kravitz y B. Martin, “Ringelmann Rediscovered: The Original<br />

Article”, Journal of Personality and Social Psychology, mayo de 1996,<br />

pp. 936-941.<br />

37. Ver, por ejemplo, J. A. Shepperd, “Productivity Loss in Per -<br />

formance Groups: A Motivation Analysis”, Psychological Bulletin,<br />

enero de 1993, pp. 67-81; y S. J. Karau y K. D. Williams, “Social<br />

Loafing: A Meta-analytic Review and Theoretical Integration”,<br />

Journal of Personality and Social Psychology, octubre de 1993, pp.<br />

681-706.<br />

38. S. G. Harkins y K. Szymanski, “Social Loafing and Group<br />

Evaluation”, Journal of Personality and Social Psychology, diciembre<br />

de 1989, pp. 934-941.<br />

39. A. Gunnthorsdottir y A. Rapoport, “Embedding Social<br />

Dilemmas in Intergroup Competition Reduces Free-Riding”,<br />

Organizational Behavior and Human Decision Processes 101 (2006),<br />

pp. 184-199.<br />

40. Para conocer algo de la controversia que rodea la definición de<br />

cohesión, ver J. Keyton y J. Springston, “Redefining Cohesiveness<br />

in Groups”, Small Group Research, mayo de 1990, pp. 234-254.<br />

41. B. Mullen y C. Cooper, “The Relation between Group<br />

Cohesiveness and Performance: An Integration”, Psychological<br />

Bulletin, marzo de 1994, pp. 210–227; P. M. Podsakoff, S. B.<br />

MacKenzie y M. Ahearne, “Moderating Effects of Goal<br />

Acceptance on the Relationship Between Group Cohesiveness<br />

and Productivity”, Journal of Applied Psychology, diciembre de<br />

1997, pp. 974-983; y D. J. Beal, R. R. Cohen, M. J. Burke y C. L.<br />

McLendon, “Cohesion and Performance in Groups: A Metaanalytic<br />

Clarification of Construct Relations”, Journal of Applied<br />

Psychology, diciembre de 2003, pp. 989-1004.<br />

42. Ibid.<br />

43. Con base en J. L. Gibson, J. M. Ivancevich, y J. H. Donnelly, Jr.,<br />

Organizations, 8a ed. (Burr Ridge, IL: Irwin, 1994), p. 323.<br />

44. N. Foote, E. Matson, L. Weiss, y E. Wenger, “Leveraging Group<br />

Knowledge for High-Performance Decision-Making”, Organi -<br />

zational Dynamics 31, no. 2 (2002), pp. 280-295.<br />

45. Ver N. R. F. Maier, “Assets and Liabilities in Group Problem<br />

Solving: The Need for an Integrative Function”, Psychological<br />

Review, abril de 1967, pp. 239-249; G. W. Hill, “Group Versus<br />

Individual Performance: Are N+1 Heads Better Than One?”<br />

Psychological Bulletin, mayo de 1982, pp. 517-539; A. E. Schwartz y<br />

J. Levin, “Better Group Decision Making”, Supervisory<br />

Management, junio de 1990, p. 4; y R. F. Martell y M. R. Borg, “A<br />

Comparison of the Behavioral Rating Accuracy of Groups and<br />

Individuals”, Journal of Applied Psychology, febrero de 1993, pp.<br />

43-50.<br />

46. D. Gigone y R. Hastie, “Proper Analysis of the Accuracy of<br />

Group Judgments”, Psychological Bulletin, enero de 1997, pp. 149-<br />

167; y B. L. Bonner, S. D. Sillito, y M. R. Baumann, “Collective<br />

Estimation: Accuracy, Expertise, and Extroversion as Sources of<br />

Intra-Group Influence”, Organizational Behavior and Human<br />

Decision Processes 103 (2007), pp. 121-133.<br />

47. Ver, por ejemplo, W. C. Swap and Associates, Group Decision<br />

Making (Newbury Park, CA: Sage, 1984).<br />

48. D. D. Henningsen, M. G. Cruz, y M. L. Miller, “Role of Social<br />

Loafing in Predeliberation Decision Making”, Group Dynamics:<br />

Theory, Research, and Practice 4, no. 2 (junio de 2000), pp. 168-<br />

175.<br />

49. J. H. Davis, Group Performance (Reading, MA: Addison-Wesley,<br />

1969); J. P. Wanous y M. A. Youtz, “Solution Diversity and the<br />

Quality of Group Decisions”, Academy of Management Journal,<br />

marzo de 1986, pp. 149-159; y R. Libby, K. T. Trotman, e I.<br />

Zimmer, “Member Variation, Recognition of Expertise, and<br />

Group Performance”, Journal of Applied Psychology, febrero de<br />

1987, pp. 81-87.<br />

50. I. L. Janis, Groupthink (Boston: Houghton Mifflin, 1982); W.<br />

Park, “A Review of Research on Groupthink”, Journal of<br />

Behavioral Decision Making, julio de 1990, pp. 229-245; J.N Choi y<br />

M. U. Kim, “The Organizational Application of Groupthink and<br />

Its Limits in Organizations”, Journal of Applied Psychology, abril<br />

1999, pp. 297-306; y W.W. Park, “A Comprehensive Empirical<br />

Investigation of the Relationship Among Variables of the<br />

Groupthink Model”, Journal of Organizational Behavior, diciembre<br />

2000, pp. 873-887.<br />

51. Janis, Groupthink.<br />

52. Ibid.<br />

53. G. Moorhead, R. Ference, y C. P. Neck, “Group Decision Fiascos<br />

Continue: Space Shuttle Challenger and a Revised Groupthink<br />

Framework”, Human Relations, mayo de 1991, pp. 539-550; E. J.<br />

Chisson, The Hubble Wars (Nueva York: HarperPerennial, 1994);<br />

y C. Covault, “Columbia Revelations Alarming E-Mails Speak for<br />

Themselves. But Administrator O’Keefe Is More Concerned<br />

About Board Findings on NASA Decision-Making”, Aviation<br />

Week & Space Technology, 3 de marzo de 2003, p. 26.<br />

54. J. Eaton, “Management Communication: The Threat of Group -<br />

think”, Corporate Communication 6, no. 4 (2001), pp. 183-192.<br />

55. M. E. Turner y A. R. Pratkanis, “Mitigating Groupthink by<br />

Stimulating Constructive Conflict”, en C. De Dreu y E. Van de<br />

Vliert (eds.), Using Conflict in Organizations (Londres: Sage,<br />

1997), pp. 53-71.<br />

56. Ibid, p. 68.<br />

57. Ver N. R. F. Maier, Principles of Human Relations (Nueva York: Wiley,<br />

1952); I. L. Janis, Groupthink: Psychological Studies of Policy<br />

Decisions and Fiascoes, 2a ed. (Boston: Houghton Mifflin, 1982);<br />

C. R. Leana, “A Partial Test of Janis’ Groupthink Model: Effects<br />

of Group Cohesiveness and Leader Behavior on Defective<br />

Decision Making”, Journal of Management, primavera de 1985,<br />

pp. 5-17; y N. Richardson Ahlfinger y J. K. Esser, “Testing of<br />

Groupthink Model: Effects of Promotional Leadership and<br />

Conformity Predisposition”, Social Behavior & Personnality 29,<br />

no. 1 (2001), pp. 31-41.<br />

58. Ver D. J. Isenberg, “Group Polarization: A Critical Review and<br />

Meta-Analysis”, Journal of Personality and Social Psychology, diciembre<br />

de 1986, pp. 1141-1151; J. L. Hale y F. J. Boster, “Comparing<br />

Effect Coded Models of Choice Shifts”, Communication Research<br />

Report, abril de 1988, pp. 180-186; y P. W. Paese, M. Bieser, y M.<br />

E. Tubbs, “Framing Effects and Choice Shifts in Group Decision<br />

Making”, Organizational Behavior and Human Decision Proceses,<br />

octubre de 1993, pp. 149-165.<br />

59. Ver, por ejemplo, N. Kogan y M. A. Wallach, “Risk Taking as a<br />

Function of the Situation, the Person, and the Group”, en New

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