dinamica social libro

Notas 655
“Organizational Development and Change”, en N. Anderson,
D. S. Ones, H. K. Sinangil, y C. Viswesvaran (eds.), Handbook of
Industrial, Work and Organizational Psychology, vol. 2 (Thousand
Oaks, CA: Sage, 2001), pp. 332-335.
23. Ver, por ejemplo, R. Lines, “Influence of Participation in
Strategic Change: Resistance, Organizational Commitment and
Change Goal Achievement”, Journal of change Management, septiembre
de 2004, pp. 193-215.
24. S. Highhouse, “A History of the T-Group and Its Early
Application in Management Development”, Group Dynamics:
Theory, Research, & Practice, diciembre de 2002, pp. 277-290.
25. J. E. Edwards y M. D. Thomas, “The Organizational Survey
Process: General Steps and Practical Considerations”, en P.
Rosenfeld, J. E. Edwards, y M. D. Thomas (eds.), Improving
Organizational Surveys: New Directions, Methods, and Applications
(Newbury Park, CA: Sage, 1993), pp. 3-28.
26. E. H. Schein, Process Consultation: Its Role in Organizational
Development, 2a ed. (Reading, MA: Addison-Wesley. 1998), p. 9.
Ver también E. H. Schein, Process Consultation Revisited: Building
Helpful Relationships (Reading, MA: Addison-Wesley, 1999).
27. Schein, Process Consultation.
28. W. Dyer, Team Building: Issues and Alternatives (Reading, MA:
Addison-Wesley, 1994).
29. Ver, por ejemplo, E. H. Neilsen, “Understanding and Managing
Intergroup Conflict”, en J. W. Lorsch y P. R. Lawrence (eds.),
Managing Group and Intergroup Relations (Homewood, IL: Irwin-
Dorsey, 1972), pp. 329-343.
30. R. R. Blake, J. S. Mouton, y R. L. Sloma, “The Union-
Management Intergroup Laboratory: Strategy for Resolving
Intergroup Conflict”, Journal of Applied Behavioral Science, no. 1
(1965), pp. 25-57.
31. Ver, por ejemplo, R. Fry, F. Barrett, J. Seiling, y D. Whitney (eds.),
Appreciative Inquiry & Organizational Transformation: Reports From
the Field (Wesport, CT: Quorum, 2002); J. K. Barge y C. Oliver,
“Working whith Appreciation in Managerial Practice”, Academy
of Management Review, enero de 2003, pp. 124-142; y D. van der
Haar y D, M. Hosking, “Evaluating Appreciative Inquiry: A
Relational Constructionist Perspective”, Human Relations, agosto
de 2004, pp. 1017-1036.
32. J. Gordon, “Meet the Freight Fairy”, Forbes, 20 de enero de 2003,
p. 65.
33. D. Anfuso, “Core Values Shape W. L. Gore’s Innovative
Culture”, Workforce, marzo de 1999, pp. 48-51; y A. Harrington,
“Who’s Afraid of a New Product?” Fortune, 10 de noviembre de
2003, pp. 189-192.
34. Ver, por ejemplo, R. M. Kanter, “When a Thousand Flowers
Bloom: Structural, Collective and Social Conditions for
Innovation in Organizations”, en B. M. Staw y L. L. Cummings
(eds.), Research in Organizational Behavior, vol. 10 (Greenwich,
CT: JAI Press, 1998), pp. 169-211.
35. F. Damanpour, “Organizational Innovation: A Meta-Analysis of
Effects of Determinants and Moderators”, Academy of
Management Journal, septiembre de 1991, p. 557.
36. Ibid., pp. 555-590.
37. Ver P. R. Monge, M. D. Cozzens, y N. S. Contractor, Com -
munication and Motivational Predictors of the Dynamics of
Organizational Innovation”, Organization Science, mayo de 1992,
pp. 250-274.
38. J. M. Howell y C. A. Higgins, “Champions of Change”, Business
Quarterly, primavera de 1990, pp. 31-32; y D. L. Day, “Raising
Radicals: Different Processes for Championing Innovative
Corporate Ventures”, Organization Science, mayo de 1994, pp.
148-172.
39. Howell y Higgins, “Champions of Change”.
40. Ver, por ejemplo, T. B. Lawrence, M. K. Mauws, B. Dyck, y R. F.
Kleysen, “The Politics of organizational Learning: Integrating
Power into the 41 Framework”, Academy of Management Review,
enero de 2005, pp. 180-191.
41. D. H. Kim, “The Link Between Individual and Organizational
Learning”, Sloan Management Review, otoño de 1993, p. 37.
42. C. Argyris y D. A. Schon, Organizatinal Learning (Reading, MA:
Addison-Wesley, 1978).
43. B. Dumaine, “Mr. Learning Organization”, Fortune, 17 de
octubre de 1994, p. 148.
44. F. Kofman y P. M, Senge, “Communities of Commitment: The
Herat of Learning Organizations”, Organizational Dynamics,
otoño de 1993, pp. 5-23.
45. Dumaine, “Mr. Learning Organization”, p. 154.
46. Ver, por ejemplo, K. Slobogin, “Many U. S. Employees Feel
Overworked, Stressed, Study Says”, CNN.com, 16 de mayo de
2001, www.cnn.com; y S Armour, “Rising Job Stress Could Affect
Bottom Line”, USA Today, 29 de julio de 2003, p. 1B.
47. Adaptado de R. S.Schuler, “Definition and Conceptualization of
Stress in Organizations”, Organizational Behavior and Human
Performance, abril de 1980, p. 189. Para revisar la actualización de
estas definiciones, ver C. L. Cooper, P. J. Dewe, y M. P.
O’Driscoll, Organizational Stress: A Review and Critique of Theory,
Research, and Applications (Thousand Oaks, CA: Sage, 2002).
48. Ver, por ejemplo, M. A. Cavanaugh, W. R. Boswell, M. V.
Roehling, y J. W. Boudreau, “An Empirical Examination of Self-
Reported Work Stress Among U. S. Managers”, Journal of Applied
Psychology, febrero de 2000, pp. 65-74.
49. N. P. Podsakoff, J. A. LePine y M. A. LePine, “Differential
Challenge-Hindrance Stressor Relationships with Job Attitudes,
Turnover Intentions, Turnover and Withdrawal Behavior: A
Meta-analysis”, Journal of Applied Psychology 92, no. 2 (2007), pp.
438-454; J. A. LePine, M. A. LePine y C. L. Jackson, “Challenge
and Hindrance Stress: Relationships with Exhaustion,
Motivation to Learn, and Learning Performance”, Journal of
Applied Psychology, octubre de 2004, pp. 883-891.
50. N. W. Van Yperen y O. Janssen, “Fatigued and Dissatisfied or
Fatigued but Satisfied? Goal Orientations and Responses to
High Job Demands”, Academy of Management Journal, diciembre
de 2002, pp. 1161-1171; y N. W. Van Yperen y M. Hagedoorn,
“Do High Job Demands Increase Intrinsic Motivation or Fatigue
or Both? The Role of Job Control and Job Social Support”,
Academy of Management Journal, junio de 2003, pp. 339-348.
51. J. de Jonge y C. Dormann, “Stressor, Resources, and Strain at
Work: A Longitudinal Test of the Tripel-Match Principle”,
Journal of Applied Psychology 91, no. 5 (2006), pp. 1359-1374.
52. Esta sección está adaptada de C. L. Cooper y R. Payne, Stress at
Work (Londres: Wiley, 1978); S. Parasuraman y J. A. Alutto,
“Sources and Outcomes of Stress in Organizational Settings:
Toward the Development of a Structural Model”, Academy of
Management Journal 27, no. 2 (junio de 1984), pp. 330-350; y P.
M. Hart y C. L. Cooper, “Occupational Stress: Toward a More