dinamica social libro

Notas 41
44. P. M. Podsakoff, S. B. MacKenzie, J. B. Paine, y D. G. Bachrach,
“Organizational Citizenship Behaviors: A Critical Review of the
Theoretical and Empirical Literature and Suggestions for
Future Research”, Journal of Management 26, no. 3 (2000), pp.
543-548; y M. C. Bolino y W. H. Turnley, “Going the Extra Mile:
Cultivating and Managing Employee Citizenship Behavior”,
Academy of Management Executive, agosto de 2003, pp. 60-73.
45. T. A. Judge, C. J. Thoresen, J. E. Bono, y G. R. Patton, “The Job
Satisfaction-Job Performance Relationship: A Qualitative and
Quantitative Review”, Psychological Bulletin 127 (2001) pp.
376-407.
46. M. Buckingham y C. Coffman, First, Break All the Rules: What the
World’s Greatest Managers Do Differently (New York: Simon &
Schuster, 1999).
47. H. J. Leavitt, Managerial Psychology, ed. rev. (Chicago: University
of Chicago Press, 1964), p. 3.