2 management - School of International Business and ...

Wolfgang Cronenbroeck
change management list. It is recommended to precisely document the additional expense for
the approved change, or the scope of the schedule delay as well as the cause for this.The project
manager is responsible for monitoring the implementation of the change order.
2.4 PROJECT COMPLETION
After the project results are complete, the project must be formally brought to a conclusion.
The project conclusion phase begins as soon as the last milestone in the project is accepted, and
all project results have been reached; then the project is, by definition, completed.
The following belong to a proper project conclusion:
– Final acceptance of the project results in accordance with the project contract
– Closing presentation of the project results with the client
– Final meeting with the project team.
– Project conclusion report.
After the project completion activities have been carried out, the project is formally ended, and
the project organization and infrastructure (space, user ID's, other project-supporting resources)
are dissolved. Thus the project workers are again available for other tasks. A successful and
trained project team can thus be considered an important project result. The author recommends
deploying such a team, unchanged, for a new project. This can ensure that starting difficulties
and interpersonal friction are avoided in the new project, and the requisite transfer of know-how is
assured. To the degree that there are subsequent activities (e.g. maintenance work, user support,
others), the necessary work must be carried out. It should be made clear, nevertheless, that the
subsequent work is not a part of the project.
2.4.1 FINAL INSPECTION
Final inspection by the client is the first step in the conclusion phase. Final inspection of a project
and its results is comparable with partial inspection of milestones in the course of the project. Fi-
nal inspection is in any case a required activity, and requires preparation by the project manager.
The project results achieved are assessed by the client, and compared to the requirements in the
project contract in the context of final inspection. Earlier milestones or partial acceptance are also
included in the final inspection. Acceptance is to be communicated to the contractor by the client.
The project results according to the project contract, including documentation, are provided for
inspection. It makes sense to conduct an inspection meeting at the beginning of the inspection
period.
In the inspection meeting results to be inspected are presented in a summary version, and the
procedure for inspection is settled between the client and the contractor.
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