Administration Manual - B.E.S.T. Undertaking.

Personal Secretary to the General Manager
(PS to GM)
Personal Secretary to the General Manager plays an important
role in the day-to-day working of the GM’s Office. For administrative
purpose, he is the Head of Department for the GM’s Office and is
directly reporting to the General Manager.
Being Personal Secretary of the General Manager, he has to
maintain GM’s appointment diary and arrange meetings/discussions,
issue notices, draft letters, receive Telephone Calls, connect various
dignitaries to GM on phone, make arrangements for GM’s
deputations, visits and attends visitors. He has to scrutinise the
mail / e-mail messages received for the GM and mark them to
concerned Divisional Heads for necessary action. He has also to
collect information required by the GM and submit to him.
All the files meant for the GM are routed through PS to GM and
action, if any, are taken by PS to GM as per GM’s directives on these
files. He also makes arrangement for guest house accommodations
to guests as and when requests are received and arranges vehicles
for the guests, if necessary, with the approval of the General
Manager.
He also carries out the work assigned to him by the General
Manager from time to time.