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Administration Manual - B.E.S.T. Undertaking.

Administration Manual - B.E.S.T. Undertaking.

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1576<br />

After the drafts pertaining to various departments are approved by the<br />

General Manager, they are sent to the Press for printing. The proof of the<br />

manuscript is checked in the department. Twenty copies of the report are placed<br />

before the B. E. S. & T. Committee for its approval. The Committee reviews the<br />

report and this review is printed and published in the remaining copies.<br />

Copies are then distributed to the Municipal Councillors. Copies are also<br />

made available to the general public at nominal cost.<br />

The report is published both in English and Marathi.<br />

Press Advertisements:<br />

The <strong>Undertaking</strong> has to give considerable number of advertisements on<br />

various subjects in the newspapers. Under Mumbai Municipal Corporation Act, the<br />

advertisements are required to be published at least in two English daily papers, one<br />

Marathi and one Gujarati newspaper. The work pertaining to these advertisements<br />

such as checking their correct space, rat3e charged as per the contract in force, etc.,<br />

is done by this section and then the bills processed for payment. Special<br />

advertisements are issued through this department. The newspapers are enlisted<br />

with their rates of advertisement and accordingly advertisement is issued on rotation<br />

basis.<br />

The Public Relations department is the main link between the management<br />

and employees and public. The Public Relations department is disseminating the<br />

information through effective various means of communication. The department<br />

has to enhance the image of the organization by taking proper and corrective steps<br />

as needed.<br />

The Public Relations Officer is in charge of the department under direct<br />

control of the General Manager.<br />

Interview:<br />

The Public Relations Department arranges interview of top Officers on All<br />

India Radio, T.V. and Channels on various subjects from time to time.<br />

Replies to Complaints/Suggestions:<br />

Normally, the Public Relations Officer replies to the Complaints/Suggestions,<br />

which are addressed to the Public Relations Department. However, many times,<br />

our various Divisional Traffic Officers send replies to the parties, endorsing a copy<br />

to us. The Public Relations Officer replies to the letters appearing in the<br />

newspapers.

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