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Marcela Fabiola Olea Jorquera: Las <strong>Relaciones</strong> <strong>Públicas</strong> como estrategia <strong>de</strong> <strong>de</strong>sarrollo turístico sust<strong>en</strong>table<br />

<strong>de</strong> activida<strong>de</strong>s <strong>en</strong> el lugar, a<strong>de</strong>más se pondrían bancas interiores <strong>de</strong> ma<strong>de</strong>ra para facilitar<br />

observaciones <strong>de</strong> las aves por periodos prolongados.<br />

Palabras clave<br />

<strong>Relaciones</strong> <strong>Públicas</strong>, comunicación, i<strong>de</strong>ntidad, turismo sust<strong>en</strong>table, humedal, contaminación.<br />

Abstract<br />

The research project was conducted in the wetlands of the estuary of the Rio Maipo which is located<br />

in the Province of San Antonio, municipality of Santo Domingo. In the background we have about<br />

this place, we can say that there was an agreem<strong>en</strong>t betwe<strong>en</strong> the Catholic University of Chile and I.<br />

Municipality of Santo Domingo, aiming to <strong>de</strong>velop joint programs to protect and preserve the area<br />

being <strong>de</strong>clared a Natural Park to protect the birds and fauna in the area. The implem<strong>en</strong>tation of the<br />

conv<strong>en</strong>tion was divi<strong>de</strong>d into two stages: first, in 2003, and was building an observation hut on the<br />

banks of the river and turn an access platform with protective panels to avoid disturbing the birds, as<br />

well as a whole this will put a f<strong>en</strong>ce that limits parking area. On the other hand in the second stage,<br />

looked to interpretive, informational and instructional signs that would realize the main species of<br />

local birds, and the Maipo River ecosystem, and let it clear the restrictions and regulations of<br />

activities in place, would also be interior woo<strong>de</strong>n b<strong>en</strong>ches to facilitate observations of birds for<br />

prolonged periods.<br />

Key words<br />

Public Relations, comunication, i<strong>de</strong>ntity, sustainable tourism, wetland contamination.<br />

Introducción<br />

Específicam<strong>en</strong>te <strong>en</strong> Chile no hay una planificación racional <strong>de</strong> la actividad turística, no hay<br />

una conci<strong>en</strong>cia turística nacional y su estudio e investigación están <strong>en</strong> una etapa inicial. Es por<br />

esta razón que una disciplina como las relaciones públicas, que ti<strong>en</strong>e por objeto la<br />

problemática comunicacional <strong>de</strong> las organizaciones (públicas, privadas, sin fines <strong>de</strong> lucro, con<br />

fines <strong>de</strong> lucro), pue<strong>de</strong> conectar aspectos que <strong>en</strong> la práctica están fuertem<strong>en</strong>te relacionados y<br />

que han sido fragm<strong>en</strong>tados al mom<strong>en</strong>to <strong>de</strong> explicar el f<strong>en</strong>óm<strong>en</strong>o <strong>de</strong>l turismo.<br />

Por lo tanto, <strong>de</strong>s<strong>de</strong> una perspectiva compleja, el aporte <strong>de</strong> las relaciones públicas al<br />

<strong>de</strong>sarrollo turístico no sólo apuntará a mejorar estructuras que permitan <strong>de</strong> forma efici<strong>en</strong>te el<br />

intercambio <strong>de</strong> m<strong>en</strong>sajes <strong>en</strong>tre la organización y sus diversos públicos, sino que va a<br />

# A6 ACTAS ICONO 14 - Nº A6 – pp. 600/619 | 05/2011 | REVISTA DE COMUNICACIÓN Y NUEVAS TECNOLOGÍAS | ISSN: 1697–8293<br />

C/ Salud, 15 5º dcha. 28013 – Madrid | CIF: G - 84075977 | www.icono14.net<br />

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