Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
g. Error Type 3586: the system detected an excessive number of uplink messages from the
Media Module. To prevent the faulty board from flooding the switch with data, the switch
software takes the board out of service and alarms it.
When the board is alarmed due to this error, the switch software periodically puts the board
back in service and tells the Archangel to process uplink messages from the board. If the
problem still exists, the software takes the media module out of service again. If the media
module does not exhibit the problem for a certain time period, then maintenance software
resolves the alarm and the media module is left in service.
h. Error Type 3840: the media module received an inconsistent down-link message (a bad
header, port number, data, sub-qualifier, or logical link) over the Control Channel. This is a
notification only, and no action is required.
i. Error Type 3842: the board is receiving data from the bus faster than it can distribute the
data to its endpoints, causing the FIFO RAM buffer to overflow. This error can occur
occasionally due to the statistical sizing of the buffers. If it occurs frequently, it may indicate
a LAPD parameter mismatch. LAPD should recover from this problem, but it may degrade
the performance of the LAN bus.
j. Error Type 3843: bad translation RAM detected during call connection. The media module
marks the location as bad and reports it. The call continues on a different port.
Demand test descriptions and error codes
Investigate tests in the order presented. By clearing errors associated with the first test, errors
generated from other tests may also be cleared. Click on the link to see the full description of
the test, error codes, and recommended actions.
Order of Investigation Short Test
Sequence
Long Test
Sequence
Control Channel Looparound Test (#52) X X ND
NPE Audit Test (#50) X ND
1. D = Destructive; ND = Nondestructive
1002 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
D/ND 1
LANBIC Receive Parity Error Counter Test (#595) X ND