Server Alarms - Avaya Support

Table 414: Modem Pool NPE Crosstalk Test (#96) 2 of 3
Error
Code
Test
Result
Description / Recommendation
Modem Pool NPE Crosstalk Test (#96)
1002 ABORT The system could not allocate time slots for the test. The system may be
under heavy traffic conditions, or it may have time slots out-of-service due
to TDM-BUS errors. A system is considered under heavy traffic when the
Call Processing Occupancy is greater than 50% or when the System
Management and the Call Processing Occupancies together exceed
65%.
1. Enter status health to view the occupancy measurements.
2. Enter display errors and resolve any TDM-BUS (TDM Bus)
errors.
3. If the system has no TDM-BUS errors and is not handling heavy
traffic, retry the command at 1-minute intervals up to 5 times.
1003 ABORT The system could not allocate a tone receiver for the test. The system
may be oversized for the number of Tone Detectors present, or some
Tone Detectors may be out of service.
1. Enter list measurements tone-receiver to see information
regarding the system’s tone receivers.
2. Resolve any TTR-LEV (TTR Level) errors.
3. Resolve any TONE-PT (Tone Generator) errors.
4. Retry the command at 1-minute intervals up to 5 times.
1004 ABORT The port has been seized by a user for a valid call. Determine whether the
port is available for testing.
1. Retry the command at 1-minute intervals up to 5 times.
1020 ABORT The test did not run due to a previously existing error on the specific port
or because of a more general circuit pack error.
1. Check the Error Log for existing errors against this port or the circuit
pack, and attempt to diagnose the existing errors.
2000 ABORT A response to the test was not received within the allowed time.
1. Retry the command at 1-minute intervals up to 5 times.
2100 ABORT System resources required for this test are not available.
1. Retry the command at 1-minute intervals up to 5 times.
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Communication Manager Release 5.0 Issue 4 January 2008 1547