09.12.2012 Views

Server Alarms - Avaya Support

Server Alarms - Avaya Support

Server Alarms - Avaya Support

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Communication Manager Maintenance Object Repair Procedures<br />

Media Path PING Test (#1374)<br />

The Media Path PING Test selects a Media Processor board. It then requests the local Media<br />

Processor to execute a PING on the endpoint address. If the PING is successful, the test<br />

passes. If the PING is not successful, the test fails.<br />

The standard ping command can be executed using the Media Processor board address and<br />

endpoint IP address to see the actual round-trip delay.<br />

This test checks the IP network connectivity needed for audio packets to be sent to the<br />

endpoint. It runs on H323-SGR (H.323 Signaling Group).<br />

Table 615: Media Path PING Test (#1374)<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

1427 ABORT This test does not apply to OPTIM stations. This error can be ignored.<br />

2100 ABORT Could not locate the necessary system resources to run this test.<br />

1. Retry the command at 1-minute intervals, up to 5 times.<br />

2. Escalate if the problem persists.<br />

2500 ABORT Internal system error.<br />

1. Retry the command at 1-minute intervals, up to 3 times.<br />

2. Escalate if the problem persists.<br />

2806 ABORT No Media Processor board found to use for this test.<br />

ANY FAIL The system could not PING the registered endpoint from a Media<br />

Processor board. This may result in calls with no talk path.<br />

1. If the Registration Status Inquiry Test (#1372) fails, follow the repair<br />

procedures.<br />

2. Refer to Ping Test (#1379) for a detailed description of the error<br />

codes.<br />

PASS PING through this Media Processor is successful.<br />

1998 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!