Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
q. Error Type 3585: a packet bus failure has been detected and that the packet bus is
alarmed. Refer to the packet bus maintenance documentation for further action.
r. Error Type 3841: the Packet Interface reported a fatal fault failure condition that might be
caused by a packet bus fault on the PN containing the failed PKT-INT.
● If Error Type 3585 has also been reported, see PKT-BUS (Packet Bus). After the packet
bus fault has been corrected, use reset packet-interface to bring the Packet
Interface back into service.
● If Error Type has not been reported, use reset packet-interface, and follow the
repair steps associated with Packet Interface Reset Test (#889)
Demand test descriptions and error codes
Investigate tests in the order presented. By clearing errors associated with the first test, errors
generated from other tests may also be cleared. Click on the link to see the full description of
the test, error codes, and recommended actions.
Order of Investigation Short Test
Sequence
1. D = Destructive; ND = Nondestructive
Long Test
Sequence
1104 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
D/ND 1
Packet Interface Private Looparound Test (#885) X ND
Packet Interface Maintenance Looparound Test (#886) X X ND
Packet Interface Memory Checksum Test (#884) X ND
Packet Interface Read and Clear Counters (#887) X X ND
Active-Standby Peer Link Test (#888) X X ND
The following test is run as a result of reset board location
Packet Interface Reset Test (#889) D