Server Alarms - Avaya Support

Denial Events
Table 60: Call Process denial events (2021 - 2299) 9 of 19
Event
Type
Event Description, as it
appears on the event log
2112 IP LRJ-No Route to dest Send Location Request reject
message because we cannot route
to the destination.
2113 Invalid NSF for CA-TSC
Rq
2114 No AAR/ARS acc from
DID
Invalid NSF for CA-Temporary
Signaling Connection (TSC)
request.
AAR/ARS not accessible from
Direct Inward Dial/Direct
Inward-Outward Dial (DID/DIOD)
trunk
2115 Transfer denied - SA8759 Special Application block of
call-transfer. Drop if second call-leg
is not answered.
2116 460.1 Neg failed in GRQ 460.1 feature not supported.
2116 Conf/drop denied -
SA8759
SA8759 block of call-conference/
drop if second call leg is not
answered.
2117 TSC attempt denied TSC administration is incorrect on
the system-parameters
customer-options screen and the
Route Pattern screen.
2118 ACD agent tot exceeds
max
2119 Memb per skill exceeds
mx
2120 Advocate agents exceed
mx
Max number of ACD agents already
logged-in
Max number of agents already
logged-in to skill
Max number of Business Advocate
agents already logged-in
2121 Oth agt using this logid Some other agent already using
this loginID
2122 This agt using oth logid This agent already using some
other loginID
2123 BCMS logid val failed BCMS (Basic Call Management
System) Login ID validation failed.
2124 Agent tot exceeds sys
max
2125 Over CMS agent login
cap
2126 Over CMS agent login
cap
2127 Over BCMS agent login
cap
Explanation Event
Data 1
UID Logged-in ACD agent count
Agent UID Skill number
Agent UID Logged-in Business Advocate
Agent count
Agent UID Split number
Agent UID Split number
Agent UID Split number
Agent total exceeds system limit Agent UID Agent total
Maxed-out CMS capacity Agent UID Skill number
Maxed out CMS capacity Agent UID Skill number
Maxed out BCMS (Basic Call
Management System) capacity
2128 No far-end IGAR/DPT ext Missing far-end IGAR LDN
(Inter-Gateway Alternate Routing)
Event Data 2
Agent UID BCMS agent total
268 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
9 of 19