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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Table 387: Looparound and Conference Test (#33) 3 of 4<br />

Error<br />

Code<br />

2000<br />

2100<br />

7<br />

129<br />

131<br />

133<br />

Test<br />

Result<br />

Description / Recommendation<br />

ABORT Response to the test was not received within the time allowed.<br />

Could not allocate the resources necessary to run this test.<br />

1. Retry the command at 1-minute intervals up to 5 times.<br />

FAIL No transmission was detected to or from the port. The problem may be<br />

off-board.<br />

Error Code 7 - The conference capabilities of the port failed.<br />

Error Code 129 - The reflective 404-Hz tone test failed.<br />

Error Code 131 - The reflective 1004-Hz tone test failed.<br />

Error Code 133 - The reflective 2804-Hz tone test failed.<br />

1. If the Looparound and Conference test fails for every port on a circuit<br />

pack, a -5 Volt power problem is indicated. See CARR-POW (Carrier<br />

Power Supply) or RMC-ENV (Power/Fan Sensors).<br />

2. If a red LED is lit on the power unit circuit pack, replace the circuit<br />

pack.<br />

3. If the test fails on more than one port, check for TONE-BD and<br />

TONE-PT errors. If there are errors, see TONE-BD (Tone-Clock<br />

Circuit Pack) and/or TONE-PT (Tone Generator). When the tone<br />

errors have been resolved, rerun the test.<br />

4. S8700-series Fiber-PNC: if the test fails again, see Fault Isolation Using<br />

Duplicated PNC<br />

5. To check if the problem is on-board, disconnect the port from the<br />

auxiliary equipment or CO and retry the test. If disconnecting from the<br />

CO, coordinate the disconnect with the CO or do it after hours.<br />

Otherwise, the CO may put the connection out of service. If the retry<br />

fails, replace the circuit pack.<br />

6. If the test passed after disconnecting the port from the auxiliary<br />

equipment or CO, the problem is off-board.<br />

AUX-TRK: Check the wiring and connections to the auxiliary<br />

equipment and retry the test after reconnecting the port to the<br />

auxiliary equipment. If the test fails, check the auxiliary equipment.<br />

See the preceding procedure for a failure with Error Code 7.<br />

All other Maintenance Objects: If the test passes and no troubles<br />

have been reported, disable the test by changing the Maintenance<br />

Tests field to y on the change trunk-group x screen, where x is<br />

the trunk group number. If the test passes and troubles have been<br />

reported, refer the problem to the CO.<br />

1482 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

3 of 4

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