Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
10. Replace the circuit packs one at a time, and wait at least 1 hour to determine if the problem
has gone away. This procedure is disruptive and should be done after hours if possible.
Instead of replacing the EI and SNI in systems where the PNC is duplicated, perform a PNC
interchange using reset pnc interchange. If the problem goes away, replace either
the EI or the SNI on the previously active PNC. Replace one at a time and make the PNC
active again to see if the problem is fixed.
Instead of replacing the Tone-Clock circuit pack in systems where the Tone-Clocks are
duplicated, run set tone-clock to interchange Tone-Clocks. If the problem goes away,
replace the previously active Tone-Clock.
Also, before replacing a Switch Node Clock circuit pack, use set switch-node-clock if
SNCs are duplicated in the carrier. If the problem goes away, replace the previously active
SNC.
11. Use the following steps to disable and enable synchronization to the same source. This
may, in some instances, reset where a port network gets its timing.
a. Use the status synchronization command to determine where synchronization is
currently being obtained.
b. Use the disable synchronization command to temporarily disable the current
synchronization source.
c. Use the set synchronization command to set synchronization source to where it
was before it was disabled. See step a above.
d. Use the enable synchronization command to enable synchronization.
Verify whether or not slips continue.
12. Onsite personnel can determine whether an IPSI or Tone Clock is providing timing by
observing the amber LED on the faceplate.
- If the LED is on 75 percent of the time and off 25 percent of the time, the IPSI or Tone
Clock is externally synchronized to a master clock source.
- If the LED is off 75 percent of the time and on 25 percent of the time, the IPSI or Tone
Clock is providing timing.
Facility Fault Sectionalization
DS1 facility fault sectionalization involves looping around the DS1 signal at on-site access
points to localize the source of the problem to equipment and wiring on either the near side or
far side of the looparound point.
WARNING: The
! WARNING:
facility fault sectionalization technique disrupts service. When you perform
the looparound on a facility, make sure it is not the on-line synchronization
reference or a system outage will occur.
1270 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers