Server Alarms - Avaya Support

Table 98: G250/G350 Traps and Resolutions 7 of 16
Enterprise Trap
ID
Name Msg
Facility
Severity Description / Resolution
G250/G350 Traps
cmgTrapTypes 30 cmgSyncSignalFault Major The synchronization signal has been lost.
Check that the provisioned clock-sync
source has a good signal using the Media
Gateway CLI command show sync timing.
To set synchronization timing sources on
E1/T1 MM or MM710:
1. If the E1/T1 MM has not been
added properly on the server, you
must use the SAT command ADD
DS1 before using the Media
Gateway CLI commands set sync
interface or set sync source.
2. Specify the primary and secondary
clock sources for synchronizing the
E1/T1 span, using the CLI
command set synch interface.
Note: The local clock is “built-in”
and not provisionable.
3. Use a set sync source command to
set to the specific MM710 E1/T1
media module to be used as the
active clock reference.
4. Use a show sync timing command
to ensure that the source is
provisioned and active, or visually
inspect the Yellow LED on the
MM710 media module.
Note: When the Yellow LED is on
2.7 seconds and off 0.3 seconds,
this means the tone-clock
synchronizer is in “active” mode,
and an external synchronization
source is being used as a
synchronization reference. Setting
the sync timing was successful.
When the Yellow LED is on 0.3
seconds and off 2.7 seconds, this
means the tone-clock synchronizer
is in “active” mode and the internal
(on-board) clock is being used as a
synchronization reference. Setting
the sync timing was not successful.
5. If there is more than one MM710
media module, and they have been
set up as primary and secondary,
this behavior could be on the
second and not the timing of the
bus.
cmgTrapTypes 31 cmgSyncSignalClear The synchronization signal has been
regained.
7 of 16
Communication Manager Release 5.0 Issue 4 January 2008 377