Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Call State Audit Test (#257)
This test audits internal call state data by querying the far-end terminal adapter as to the ISDN
state of the call. This can be helpful when trying to clear a hung call. If a call is active on the port,
the switches on both sides of the connection should agree on the ISDN state of the call as
defined in the ISDN Protocol Specification. If the internal call state data on the near-end switch
is different than that of the far-end terminal adapter, the call will be torn down.
The ISDN specification allows up to 2 minutes for a reply. If a reply is not received within the 2
minute window, the test logs a protocol time-out violation against the associated signaling
channel (Error Type 1 for ATM-DCH, ISDN-PLK).
his test is run on the following maintenance objects:
● ATM-BCH (ATM B-Channel Trunk)
● ISDN-TRK (DS1 ISDN Trunk)
● PE-BCHL (PRI Endpoint Port)
● TBRI-TRK (ISDN Trunk-Side BRI Channel)
Table 476: Call State Audit Test (#257) 1 of 2
Error
Code
Test
Result
Description / Recommendation
1018 ABORT Test is disabled
1. Enable the test by entering y in the Maintenance Tests field on the
change trunk-group screen.
1019 ABORT Audit already in progress
1. Wait 2 minutes, and try again.
1113 ABORT Signaling link failed
ATM-BCH, ISDN-TRK, PE-BCHL:
1. Check the results of Signaling Link State Audit Test (#255).
TBRI-TRK:
1. Check the results of Signaling Link State Test (#1251).
1114 ABORT Signaling link in transitional state
1. Retry the command up to 5 times at 1-minute intervals.
1688 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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