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Communication Manager Maintenance Object Repair Procedures
Table 525: Layer 2 Status Query Test (#647) 1 of 2
Error
Code
Test
Result
Description / Recommendation
1132 ABORT The port location for the primary D-channel is not known. This condition
should not be possible since an administered circuit pack or media
module must be specified when a Signaling Group is administered.
1. Retry the command at 1-minute intervals up to 5 times.
1134 ABORT The associated circuit pack or media module is not administered. This
condition should not be possible since an administered circuit pack or
media module must be specified when a Signaling Group is
administered.
1. Retry the command at 1-minute intervals up to 3 times.
2500 ABORT Internal system error:
1. Retry the command at 1-minute intervals up to 5 times.
1 FAIL Layer 2 of the primary signaling channel is down:
1. Examine the results of the Primary Signaling Link Hardware Check
(#636), and follow recommendations provided there.
2. If Test #636 passes, the Layer 2 Query test may still fail if the
signaling channel at the far end has not been administered correctly
or if the signaling channel has been busied out.
a. Verify that the Primary Signaling Channel (D-channel) at the far
end has been administered correctly.
b. Verify that the port used for the Primary D-channel has not been
busied out at the far end.
2 FAIL Layer 2 of the secondary signaling channel is down.
1. Examine the results of the Secondary Signaling Link Hardware
Check (#639), and follow recommendations provided there.
2. If tests #639 passes, the Layer 2 Query test may still fail if the
signaling channel at the far end has not been administered correctly
or if the signaling channel has been busied out.
a. Verify that the Secondary Signaling Channel (D-channel) at the far
end has been administered correctly.
b. Verify that the port used for the Secondary D-channel has not
been busied out at the far end.
1786 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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