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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Table 424: External Device Alarm Query Test (#120) 2 of 2<br />

Error<br />

Code<br />

2000 ABORT Response to the test was not received within the time allowed.<br />

1. Repeat the command at one-minute intervals up to 5 times.<br />

2. (Maintenance Board) If the test continues to ABORT with Error Code<br />

2000, check for system powering problems with the A carrier.<br />

Resolve every AC-POWER and CARR-POW (Carrier Power Supply)<br />

alarm in a multi-carrier cabinet or DC-POWER (Single-Carrier<br />

Cabinet Environment) alarms. Repeat the test.<br />

3. (Maintenance Board) If the test continues to ABORT with Error Code<br />

2000, resolve every maintenance circuit pack error. Repeat the test.<br />

2029<br />

2100<br />

2319<br />

2500<br />

Test<br />

Result<br />

Description and Recommendation<br />

ABORT Internal system error<br />

1. Retry the command at 1-minute intervals a maximum of 5 times.<br />

1425 ABORT The media gateway is not available.<br />

ANY FAIL The External Device Alarm has been activated by the external device.<br />

1. Clear the major alarm on the external device and repeat the test.<br />

2. If the test fails, disconnect the external device alarm leads from the<br />

TN2312BP IPSI/TN8412AP SIPI circuit pack and repeat the test.<br />

3. If the test fails, there is a problem with the analog external device<br />

alarm port, the TN775 Maintenance circuit pack, or the TN2312BP<br />

IPSI/TN8412AP SIPI circuit pack that reports the alarm. There are<br />

failures that can occur on the TN775 and TN2312BP IPSI/TN8412AP<br />

SIPI circuit pack that are not detected but cause environment tests to<br />

fail. If more than two environment tests fail, replace the circuit pack<br />

and repeat the test.<br />

PASS If there is a problem with the external device, but none of the following<br />

report an alarm, the external device might not be reporting the problem<br />

correctly or the external device might not be properly connected to the<br />

external device alarm leads:<br />

● The administered analog line external device alarm<br />

● TN775D or later circuit pack<br />

● TN2312BP IPSI/TN8412AP SIPI circuit pack<br />

1572 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

2 of 2

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