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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Table 628: Firmware Download Test (#1413) 3 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

6 FAIL The suffix of the firmware image file on the source board does not match<br />

the suffix entered on the screen. The firmware image file is incorrect for<br />

the board types entered on the screen.<br />

1. Enter list directory board location and verify that a file<br />

system is enabled on the board and the file is present.<br />

2. If the correct firmware image is not present, FTP the correct firmware<br />

image to the source board.<br />

3. Enter change firmware download and enter the new file name<br />

on the screen.<br />

7 FAIL The source board entered on the screen is not present.<br />

1. Enter display firmware download and verify the source<br />

board’s location.<br />

2. Verify the source board’s translations.<br />

3. If the location is incorrect, enter change firmware download and<br />

enter the correct location on the screen.<br />

8 FAIL The source boards entered on the screen are incorrect. The board could<br />

have been changed after the schedule was entered.<br />

1. Enter list configuration. Verify the source board’s location.<br />

2. Enter change firmware download and enter the correct location<br />

on the screen.<br />

0 NO<br />

BOARD<br />

Description / Recommendation<br />

PASS Firmware download to this circuit pack is successful.<br />

See NO BOARD for the repair procedures.<br />

Network Region Interconnectivity Test (#1417)<br />

This test does not specify and list Error Codes in the usual manner. If this test detects a failure,<br />

the test is retried using different IP endpoints, if available, from the same two network regions. If<br />

the test still fails between these network regions:<br />

1. Maintenance software marks the connectivity between them as “failed.”<br />

2016 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

3 of 3

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