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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

● Re-administer the slot (change circuit-pack) to match the circuit pack inserted.<br />

g. Error Type 257 see Control Channel Looparound Test (#52) for repair procedures.<br />

h. Error Type 513: Transient hardware problem.<br />

Aux Data 4352 - External RAM failure<br />

Aux Data 4353 - Internal RAM failure<br />

Aux Data 4355 - Internal ROM failure<br />

1. If the same Error Type/Aux Data value occurs more than once in a 24-hour period, the<br />

circuit pack should be replaced. See Shutting Down NT on the TN802 before removing<br />

the circuit pack.<br />

If the MAPD board detects only one of these hardware problems, then the error is resolved<br />

when none of these faults are detected for 10 minutes.<br />

i. Error Type 514: LAN External RAM Error; hardware fault in the PPE external RAM, used for<br />

message buffering to and from the packet bus. This error should not occur regularly.<br />

1. If this error occurs 10 times within 30 minutes, replace the circuit pack. See Shutting<br />

Down NT on the TN802 before removing the circuit pack.<br />

j. Error Type 769: Transmit FIFO Underflow (threshold is 3 errors within 10 minutes); the<br />

circuit pack cannot find the “end of frame” bit when transmitting a frame to the packet bus.<br />

1. Clear the alarm with:<br />

a. busyout board location<br />

b. reset board location<br />

c. test board location long clear<br />

d. release board location<br />

2. If the error recurs within 10 minutes, replace the circuit pack. See Shutting Down NT on<br />

the TN802 before removing the circuit pack.<br />

k. Error Type 770: Unable to Write LAN Translation RAM (threshold is 2 errors within 10<br />

minutes); a call is aborted because there are no available translation RAM locations for the<br />

call connection attempt.<br />

1. Clear the alarm with:<br />

a. busyout board location<br />

b. reset board location<br />

c. test board location long clear<br />

d. release board location<br />

2. If the error recurs within 10 minutes, replace the circuit pack. See Shutting Down NT on<br />

the TN802 before removing the circuit pack.<br />

l. Error Type 1537: There was a LAN Bus Timeout because the circuit pack transmitted too<br />

many bytes on the LAN bus for a single frame. This condition may be caused by:<br />

● an on-board fault<br />

972 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s

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