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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Table 429: OLS/Power Unit Query Test (#127) 4 of 5<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

FAIL DC-POWERED SYSTEMS<br />

There is a problem with one or both port carrier power supplies on the<br />

tested carrier.<br />

1. For each port carrier power supply that has every status LED OFF,<br />

check the DC input to the port carrier power supply at the port carrier<br />

power supply outlet. If there is no DC, check the appropriate circuit<br />

breakers for the affected port carrier power supply. If the circuit<br />

breaker has tripped, reset the circuit breaker. If the circuit breaker<br />

trips again or if DC is absent at the port carrier’s power supply outlet,<br />

there is probably a power wiring problem in the cabinet.<br />

2. At this point, DC should be present at the port carrier power supply<br />

outlet. Enter recycle carrier UUC, where UUC is the<br />

appropriate cabinet and carrier, to attempt to bring back the port<br />

carrier power supplies for this carrier. If the test passes, the trouble is<br />

cleared. If the test does not pass, either one port carrier power supply<br />

or both in the tested carrier is defective. If only one port carrier power<br />

supply is defective, the status LEDs on the healthy port carrier power<br />

supply will light green for a moment. When the recycle test<br />

determines that both port carrier power supplies are defective, the<br />

software will turn off power to both the good and defective port carrier<br />

power supplies. This will cause the status LED(s) on the good port<br />

carrier power supply to light red.<br />

3. Unplug both port carrier power supplies, and wait approximately<br />

1-minute to allow the power supplies to cool down. Plug in the power<br />

supplies. If either power supply is operating properly (the status LEDs<br />

show green), replace the defective power supplies).<br />

4. If the replaced port carrier power supply(s) still do not operate<br />

properly, a circuit pack or a defective telephone connected to a circuit<br />

pack in the affected carrier could be causing an electrical load that is<br />

preventing the power supply from operating properly. Unseat every<br />

circuit pack in the carrier, and enter recycle carrier.<br />

1586 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

4 of 5

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