Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 441: TDM Bus Clock Circuit Status Inquiry Test (#148) 3 of 3
Error
Code
Test
Result
Description / Recommendation
65 FAIL The Processor/Tone-clock is currently not able to lock on to the current
synchronization reference. If this tone-clock is in the master port
networK:
1. Examine the error log for any DS1-BD, SYNC or other TDM-CLK
errors and resolve as applicable.
2. Run this test again using test tone-clock location.
3. Examine the DS1 measurements to determine whether the facility is
healthy.
4. Administer a new synchronization reference.
5. Replace the DS1 board currently supplying the reference.
If this tone-clock is in the slave port network:
6. Examine the error log for any SYNC, EXP-INTF, or TDM-CLK
errors.
7. Run this test again with test tone-clock location.
66 FAIL There is an on-board failure of TDM clock hardware.
1. Enter test tone location long to resolve the problem. The
long test resets the board and is required to reload on-board RAM
associated with the TN2182’s DSPs. The effect is that tone
detectors are taken out of service momentarily and tones are
removed from the TDM bus for about 10 seconds. This means that
no dial tone or touch tones are available during this interval. It
probably will not affect calls in progress, but could cause a call
origination to abort or a user will not get dial tone when going
off-hook.
2. If the test passes and the alarm does not resolve, retest with
test tone-clock location long clear.
3. If the test passes, the repair process is completed. If the test fails,
replace the circuit pack at the customer’s convenience.
PASS TDM bus Clock Circuit Status is sane. There are no clock-detection
circuit problems on the Tone-Clock circuit.
1616 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
3 of 3