Server Alarms - Avaya Support

Table 59: IP Denial Events (1907 - 2020) 2 of 11
Event
Type
Event Description, as it
appears on the event log
1909 IP RRJ-RemoteOfc
misadmin
Registration rejected because:
● Remote Office is enabled on the
Signaling Group screen, but the
registration request (RRQ) is not
from a supported Remote Office
product (the Remote MAX
Product/Vendor ID is invalid).
● The RRQ is from a supported
Remote Office product, but
Remote Office is not enabled on
the Signaling Group screen.
● Remote Office is enabled on the
Signaling Group screen, but the
Terminal Type in the RRQ is not
valid (the Terminal Type is not a
gateway).
1910 IP RRJ-H323 UserObj undef IP Registration rejected because there is
no H.323 User Object. Internal software
error.
1911 IP RRJ-Exceed max endpts IP Registration rejected because the
capacity for either registered endpoints,
registered Remote Office endpoints, or
registered un-authenticating endpoints is
exceeded. Check maximum allowed in
the system on page 1 of the
system-parameters customer-options
screen.
1912 IP RRJ-Exceed ProdID/Ver IP Registration rejected because the
maximum number of registered endpoints
of a specific product ID and version is
exceeded. Check the limit on the
system-parameters customer-options
screen.
1913 IP RRJ-Invalid ProdID/Ver IP Registration rejected because of an
invalid Product ID / Version. Registering
Application's product ID is not
administered on the system-parameters
customer-options screen or no Product ID
in registration request (RRQ) message.
1914 IP RRJ-ProdID search fail IP Registration rejected because the
search for the registering application's
Product ID failed.
1915 IP RRJ-Invalid endpt/Ver Registration rejected because the
endpoint version is not compatible with
the gatekeeper version.
Denial Event Tables
Explanation Event Data 1 Event Data 2
0 IP address of
the endpoint
0 IP address of
the endpoint
0 Upper part:
number of
registered RO
endpoints.
Lower part:
number of
registered IP
endpoints.
Truncated
Product ID from
the System-
Parameters
Customer-
Options screen
Truncated
Product ID of the
registering
application
Truncated
Product ID of the
registering
application
IP address of
endpoint
Upper part:
registered limit.
Lower part:
actual count.
Major version
number of the
endpoint sent in
the RRQ
Major version
number of the
endpoint sent in
the RRQ
Endpoint’s
major version
number in 2nd
byte, minor
version number
in low byte
2 of 11
Communication Manager Release 5.0 Issue 4 January 2008 251