Server Alarms - Avaya Support

Denial Events
Table 57: Call Process denial events (1225 - 1899) 26 of 35
Event
Type
Event Description, as it
appears on the event log
Explanation Event
Data 1
1646 No act call_ap/sftw err One-button transfer to data feature activation
failed. Possible causes:
● No active call appearance
● Call ID is not on the active call
appearance
● Button is not a data extension button
1647 Telcomtr diald illegl FAC Supervisor for telecommuting access.
Telecommuting extension was accessed, then a
Feature Access Code was dialed that is not
allowed to telecommute.
1648 Ctrl rstrct VDN extension Supervision for controlled restriction of user.
Control Restriction Activation/Deactivation for a
Vector Directory Number extension is not
allowed.
1649 Ctrl rstrct locl ext only Supervision for controlled restriction of user.
Control Restriction Activation/ Deactivation must
be on an extension that is local to the switch.
1650 Rstrct typ/featid/COR/sta Supervision for controlled restriction of user.
Possible causes:
● Originator’s User ID not found
● Restriction digit does not identify with
outward, total, termination or
station-to-station type restriction
● Feature ID is not one of:
- activate user control restriction
- deactivate user control restriction
- activate group control restriction
- deactivate group control restriction
● Class of Restriction (COR) restricted
● Controlled restriction not allowed on
trunk or attendant group type.
1651 TTI merge/unmerge fail Station server could not perform Terminal
Translation Initiation (TTI) merge/unmerge.
1652 LWC access cod dgt invld Voice synthesis Leave Word Calling access code
digit processing saw an invalid digit. The request
was rejected.
1653 TTI - attd not allowed Terminal Translation Initiation (TTI) unmerge
operation is not allowed from attendants.
1654 TTI - attd not allowed Personal Station Access (PSA) associate
operation cannot be originated by attendant.
1655 TTI - BRI not allowed Personal Station Access (PSA) associate
operation cannot be originated by BRI station.
1656 Other calls active/COS Personal Station Access (PSA) associate
operation. If not on a Terminal Translation
Initiation (TTI) port, check the Class of Service.
Also check for other calls active on the station.
1657 TTI - attd not allowed Personal Station Access (PSA) disassociate
operation cannot be originated by attendant.
240 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
Event Data 2
26 of 35