Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 536: Processor Route Audit Test (#760) 2 of 2
Error
Code
Test
Result
FAIL One or more administered circuit packs in this switch node carrier did not
respond with a “board insertion” uplink message.
1. Enter list config carrier location to verify that
administered SNI and SNC boards match the physically installed SNI
and SNC boards. The command output shows NO BOARD for every
board that is administered but not inserted.
2. If every administered board is inserted, run this test again.
3. If administration does not match the physical configuration and is
correct, insert the missing circuit packs in this switch node carrier.
4. If administration does not match the physical configuration, and is
incorrect, change the administration, and run this test again.
5. If none of the administered boards in this switch node carrier were
inserted, fix any other SN-CONF errors by following the repair
procedures for SYS-LINK (System Links). Enter display errors
with category pnc to view SN-CONF errors. Enter list sys-link
to see if any INLs, LNLs, or RNLs are down. If any INLs, LNLs, or
RNLs are down, see SYS-LINK (System Links) for fixing link
problems.
PASS Every administered circuit pack in this switch node carrier was inserted.
0 NO
BOARD
Description / Recommendation
No board was detected by the test.
1. Check that SNC board is properly translated and inserted.
2. Run the test again. If it fails, reset the board. An SNC should be reset
instead of reseating the circuit pack. The reset board command
should almost never be used on an SNC. It may be necessary to use
reset board if the SNC circuit pack gets into a mode where it
cannot communicate with software. If an SNC with active errors and
alarms is reset, the errors and alarms may take a while to come
back, therefore reset board can mask real problems.
3. Run the test again. If it fails, the ID chip on board may be bad.
Replace the board and retest.
1830 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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