Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
t. Error Type 3842: LANHO Receive FIFO Overflow error; the packet bus is delivering data to
the ATM-TRK circuit pack faster than the circuit pack can distribute it to the endpoint.
1. Do nothing. The circuit pack can recover by itself.
u. Error Type 3843: The firmware on the circuit pack is reporting a resource that is to low. This
error does not affect the service and no action is required.
v. Error Type 3999: circuit pack sent a large number of control channel messages to the
switch within a short period of time.
If Then
Error Type 1538 is also present The circuit pack is taken out of service.
Error Type 1538 is absent The circuit pack is not taken out of service, but
has generated 50% of the messages necessary
to be considered hyperactive.
● This can be normal during heavy traffic.
Demand test descriptions and error codes
Investigate tests in the order presented. By clearing errors associated with the first test, errors
generated from other tests may also be cleared. Click on the link to see the full description of
the test, error codes, and recommended actions.
Order of Investigation Short Test
Sequence
● If the error is logged during light traffic, it
can indicate a problem with the circuit
pack or the equipment attached to it.
Long Test
Sequence
Reset
Board
Sequence
572 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
D/ND 1
ATM Board Time Of Day Update (#1261) X ND
NPE Audit Test (#50) X ND
Control Channel Looparound Test (#52) X ND
Packet Interface Test (#598) X X ND
ATM Board DSP Test (#1293) X X ND
ATM Board Framer Looparound Test (#1260) X D
ATM Board Error Query Test (#1259) X X ND
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