Server Alarms - Avaya Support

Table 26: RMB Alarms in the S8500 Server 1 of 3
Event
ID
Alarm
Level
Alarm Text, Cause/Description, Recommendation
RMB (Remote Maintenance Board)
1 MIN "RMB driver missing - handshake Failed" - The driver for communicating
with the RSA card cannot be found. Several failures can generate this fault:
● the Linux bash command /sbin/lsmod is missing
● the results from running /sbin/lsmod could not be read
● /sbin/lsmod returned nothing
● the RSA device driver was not loaded
● the RSA device driver does not exist
The recommendations are:
1. Be sure /sbin/ibmod exists and is executable.
2. Be sure /tmp exists as a directory and can be written.
3. Be sure /lib/modules/ibmasm/ibmasm.o exists and has read
permission.
4. Run the bash command "service ibmasm start".
2 MIN "RMB cli is not loaded on the server." - The program that talks to the RSA
card could not be found. Several failures generate this fault:
● the Linux bash command /bin/ls is missing or not working properly
● the bash command /opt/ecs/rmb/rsa/rsacli is missing or is not
executable
The recommendations are:
1. Be sure all the above files and directories exist and have read and
execute permissions.
2. Reload any missing files from the distribution.
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Communication Manager Release 5.0 Issue 4 January 2008 97