Server Alarms - Avaya Support

Media Gateway Traps
Table 99: Media Gateway Traps and Resolutions 18 of 22
Event
ID
Trap # Alarm
Level
32 118 MIN cmgModulePostFault — A Media Module failed its power-on
start-up test.
1. Reset or replace the Media Module.
32 119 MIN cmgModulePostClear - The media module power-on start-up test
was successful.
33 120 MIN cmgModuleParameterFault - A media module failed its
parameter exchange.
1. Manually reboot the media gateway at a convenient time.
2. If the problem persists, escalate.
33 121 MIN cmgModuleParameterClear - The media module’s parameter
exchange succeeded.
34 122 MAJ cmgConfigUploadFault — An attempt to upload a configuration
file failed.
1. Check the event log for an error message during the backup/
restore process.
2. Troubleshoot the specific error according to the information
found.
3. Retry the upload (backup) command; for example:
123 Reserved
Description / Recommendation
copy mgp-config tftp
Since the following command causes a brief service outage, it
should only be executed at the customer’s convenience.
4. If the problem persists, reboot the media gateway.
35 124 MIN cmgVoipOccFault - One or more of the VoIP engines in the
media gateway is over is its occupancy threshold as measured
by a snapshot: (Channels In Use/Total Channels). No action is
required.
35 125 MIN cmgVoipOccClear - All of the VoIP engines in the media gateway
are operating below occupancy threshold.
406 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
18 of 22