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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

cannot verify 2-way talk path to any destination IP Media Processor. The failure code indicates<br />

the port network that contains the destination Media Processor that could not be reached.<br />

This test creates a G.711 audio path between the source IP Media Processor specified in the<br />

command line and a destination IP Media Processor. All destination Media Processors are<br />

chosen from the same IP network region as the source IP Media Processor and connected IP<br />

network regions. An audio channel using G.711 is setup between a pair of boards. A 1004-Hz<br />

test tone is transmitted from the source PN to the destination PN over the G.711 audio channel.<br />

The test tone is then transmitted from the destination PN to the source PN.<br />

This test runs on IPMEDPRO (IP Media Processor).<br />

Table 632: Long IP 2-Way Transmission Test (#1506) 1 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

1002 ABORT The system could not allocate time slots for the test. The system may<br />

be under heavy traffic conditions, or it may have time slots<br />

out-of-service due to TDM-BUS errors. A system is considered under<br />

heavy traffic when the Call Processing Occupancy is greater than 50%<br />

or when the System Management and the Call Processing<br />

Occupancies together exceed 65%.<br />

1. Enter status health to view the occupancy measurements.<br />

2. Enter display errors and resolve any TDM-BUS (TDM Bus)<br />

errors.<br />

3. If the system has no TDM-BUS errors and is not handling heavy<br />

traffic, retry the command at 1-minute intervals up to 5 times.<br />

1003 ABORT The system could not allocate a tone receiver for the test. The system<br />

may be oversized for the number of Tone Detectors present, or some<br />

Tone Detectors may be out of service.<br />

1. Enter list measurements tone-receiver to see<br />

information regarding the system’s tone receivers.<br />

2. Resolve any TTR-LEV (TTR Level) errors.<br />

3. Resolve any TONE-PT (Tone Generator) errors.<br />

4. Retry the command at 1-minute intervals up to 5 times.<br />

1014 ABORT Board is not inserted. Insert and administer a TN2602 circuit pack.<br />

2024 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

1 of 3

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