Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 170: CO-DS1 Error Log Entries 2 of 2
Error
Type
Aux
Data
Associated Test Alarm
Level
3840 (l) Port Audit and Update (#36)
On/Off
Board
Recommended Action
1. CO-DS1 Major alarms may be downgraded to Warning alarms based on the value used in set options.
Notes:
a. Error Type 0: Run the short test sequence first. If every test passes, run the long test
sequence. Refer to each appropriate test’s description, and follow its recommended
procedures.
b. Error Type 1:
Aux Data 57408: No tip ground is detected on an outgoing call.
Aux Data 57487: PBX could not get “loop close” signal.
If the error occurred on a port of a TN767 DS1 or TN464 UDS1 Interface circuit pack, the
circuit pack detected a hardware fault. These errors will cause the DS1 Dial Tone Test #314
to run and are only considered a problem if the Dial Tone test fails (in which case Error Type
1025 will also show up). In this case, the trunk may be put in the ready-for-service state
(shown as “disconnected” by status), which allows only incoming calls. Run the DS1 Dial
Tone Test #314, and follow the procedures.
c. Error Type 15: software audit error that does not indicate any hardware malfunction. Run
the short test sequence, and investigate associated errors (if any).
d. Error Type 18: the trunk was busied-out and is in an out-of-service state. No calls can be
made on this trunk except Facility Access Test Calls. Release the trunk and retest.
e. Error Type 130: the circuit pack has been removed or has been insane for more than 11
minutes. To clear the error, reinsert or replace the circuit pack or media module.
f. Error Type 257: the DS1 Interface circuit pack detects a hardware fault. Aux Data 57392
indicates no external release on PBX disconnect. This alarm will only be raised when the
System-Parameter Country screen has the Base Tone Generator field set to 4 (Italy). This
alarm will be a MINOR alarm unless 75% or more trunks in this trunk group are out of
service, then the alarm will be upgraded to a MAJOR alarm.
g. Error Type 513: The DS1 Interface circuit pack detects a hardware fault. Aux Data 57393
indicates belated external release on PBX disconnect. This alarm will only be raised when
the System-Parameter Country screen has the Base Tone Generator field set to 4 (Italy).
This alarm will be a MINOR alarm unless 75% or more trunks in this trunk group are out of
service, then the alarm will be upgraded to a MAJOR alarm.
h. Error Type 769: The DS1 Interface circuit pack or media module detects a hardware fault.
The Aux Data contains the following Error Type:—57484, fault is detected on tip/ring.
654 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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