Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
● The tests run on the ports are returning NO BOARD.
● A busyout or a release command has no affect on the test results.
● A list config command shows that the circuit pack or media module and the ports
are properly installed.
When hyperactivity occurs, the DS1 board is isolated from the system, and all of its trunks are
placed into the out-of-service state. The system will try to restore the DS1 board within 15
minutes. When no faults are detected for 15 minutes, the DS1 board is restored to normal
operation and every DS1 interface trunk is returned to the in-service state.
Hyperactivity is often caused by the associated facility. In this case, faults such as slips,
misframes, or blue alarms would be entered in the error log. In addition, many hardware errors
would be logged against the associated trunk circuits.
If the facility is OK and the error occurs again after 15 minutes, escalate this problem.
Repair Procedures for DS1/UDS1
Circuit Pack/Media Module
T1 Network Facility Procedures
If the DS1/UDS1 circuit pack or Media Module connects to a T1 network facility or to another
switch, do the following:
1. Verify that both endpoints of the DS1 link are administered using the same signaling mode,
framing mode, and line coding.
2. Contact the T1 Network Service or a technician at the far-end switch to diagnose the remote
DS1 endpoint.
3. Check the physical connectivity of the DS1 boards and of the cable.
4. Replace the local DS1/UDS1 circuit pack or media module, and repeat the test.
Line-side Terminating Device Procedures
If the DS1/UDS1 circuit pack or media module connects to a line-side terminating device such
as a PRI terminal adapter, do the following.
1. Verify that the switch DS1 and the line-side terminating device are administered using the
same signaling mode, framing mode, and line coding.
2072 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers