Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 221: Aux Data for Error Type 258 5 of 5
Aux Data Description of Failure
17 Could not retrieve the file from the file server
1. Verify that the file image is present on the file server and in the
directory that was specified on the change firmware
download screen
2. Verify that the source board is able to reach the file server.
3. Verify that the login and password work on the file server.
4. Verify that the file server is configured correctly.
5. Retry the download command.
6. If the error recurs, escalate the problem.
18 Invalid header information - No flash time for download.
19 IP address message was not acknowledged by the source board
20 Login/password messages not acknowledged by the source board
21 Failed to send login and password messages to the source board
22 Failed to send image name message to the source board
23 No response to image name message from the source board
24 Downlink for file retrieval failed to the source board
25 Source board did not respond to file retrieval message
26 Downlink for IP address failed
1. Retry the download command.
2. If the error recurs, escalate the problem.
27 Attempt to store download data failed. This is a system error.
1. Check for system-wide errors.
2. Retry the download command.
3. If the error recurs, escalate the problem.
846 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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