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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Table 235: INADS Link Test Error Log Entries 2 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

4 0 The alarm receiver did not answer the test call.<br />

1. Verify that the alarm receiver is up.<br />

2. Verify the accuracy of the alarm receiver’s phone number and the<br />

system’s product ID using the Maintenance-Related System<br />

Parameters screen.<br />

3. Enable alarm origination using the Maintenance-Related System<br />

Parameters screen.<br />

4. Test the SYSAM (System Access Maintenance) by entering<br />

test maintenance a | b.<br />

5. Retry the command.<br />

5 0 The alarm receiver’s phone number is not assigned.<br />

1. Assign the alarm receiver’s phone number via the Maintenance-Related<br />

System Parameters screen.<br />

2. Retry the command.<br />

6 0 The alarm receiver did not return an acknowledgment for the “test inads<br />

alarm” message.<br />

1. Verify the accuracy of the alarm receiver’s phone number and the<br />

system’s product ID via the Maintenance-Related System Parameters<br />

screen.<br />

2. Verify that the alarm receiver is up.<br />

3. Retry the command.<br />

7 0 The alarm receiver returned a negative acknowledgment for the TESTING<br />

INADS LINK message.<br />

1. Verify that the product IDs match in the customer’s switch and the alarm<br />

receiver’s database. Use the Maintenance-Related System<br />

Parameters screen to identify the product ID of the switch.<br />

2. Rerun the test.<br />

8 0 Internal system error. System received an invalid return code.<br />

1. Retry the command at 1-minute intervals up to 5 times.<br />

9 0 Internal system error<br />

1. Retry the command at 1-minute intervals up to 5 times.<br />

880 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

2 of 3

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