Server Alarms - Avaya Support

Chapter 1: Server Alarms
During normal operations, software or firmware may detect error conditions pertaining to
specific Maintenance Objects (MOs). The system automatically attempts either to fix or
circumvent these problems. Errors are detected in two ways:
● By firmware on the component during on-going operations
● A “periodic test” or a “scheduled test” started by software
Tests that are run on demand are generally more comprehensive (and potentially disruptive)
than the "scheduled tests".
When an error is detected, it is recorded in the Error Log. If a component incurs too many
errors, an alarm is raised.
Alarms on the Linux servers can occur in several areas:
● Media Modules, Servers, the Media Gateway Processor, and the Layer 2 Switching
Processor are all capable of detecting internal failures and generating traps and alarms.
● Media Gateways detect faults and alert the Server. The Server then raises an alarm and
sends the alarm to an appropriate network management site.
● Communication Manager alarms reflect the health status of network elements such as
circuit packs, media modules, and their associated links, ports, and trunks.
● Messaging alarms provide health status of embedded or external messaging systems.
Alarms may be viewed using the following:
● Maintenance Web Interface
Provides alarms information related to Communication Manager, the server, and
messaging.
Note: For
Note:
non-Communication Manager alarms, use the Web Page header "Alarms
and Notification" and "Diagnostics: View System Log". Choose the appropriate
heading and, if necessary, call Avaya support.
● Server bash shell
Provides alarms information related to Communication Manager, the server, and
messaging.
● Server SAT (System Access Terminal) CLI (Command Line Interface)
Provides alarms information related to Communication Manager.
● MGP CLI (on the Media Gateway)
Provides alarms and traps information related to the media gateway and its subsystems.
Communication Manager Release 5.0 Issue 4 January 2008 33