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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

2. Test the active Tone-Clock circuit pack in the master port network using test<br />

tone-clock location long.<br />

Check the Error Log for TDM-CLK errors, and verify that TDM bus Clock Circuit Status<br />

Inquiry test (#148) passes.<br />

If Test #148 fails with Error Code 2–32, see TDM-CLK (TDM Bus Clock) to resolve the<br />

problem. If not, continue with the following.<br />

3. For duplicated Tone-Clock circuit packs in the master port network, enter set<br />

tone-clock location to switch the Tone-Clocks.<br />

For unduplicated Tone-Clock circuit packs in the master port network of a Stratum-4 (not<br />

Stratum-3) system, replace the primary and secondary (if assigned) DS1 Interface circuit<br />

packs.<br />

4. Investigate any other SYNC or STRAT-3 errors.<br />

S8700-series Fiber-PNC<br />

h. This error indicates that the Expansion Interface circuit packs are experiencing timing slips.<br />

This error increases the bit error rates for data transmission between port networks. The<br />

Expansion Interface circuit packs with timing slips have EXP-INTF error 2305.<br />

1. Check the LEDs on the active Tone-Clock circuit packs in the system and verify that the<br />

system is properly synchronized.<br />

2. Verify that all the TDM/LAN Bus cables on the backplane are marked WP-91716. Also for<br />

a Multi-Carrier Cabinet (MCC), check that the bus terminator type is a ZAHF4 TDM/LAN.<br />

For a Single Carrier Cabinet verify that the bus terminator type is a AHF110 TDM/LAN.<br />

3. Check for timing loops, and resolve any loops that exist.<br />

4. Check the Error Log for any active as well as resolved Expansion Interface circuit pack<br />

errors and see EXP-INTF (Expansion Interface Circuit Pack) to resolve any errors found.<br />

5. Duplicated Tone-Clock circuit packs in the slave port networks:<br />

● Interchange Tone-Clock circuit packs in the slave port networks where EXP-INTF error<br />

2305 also occurs using set tone-clock location. The error count for this error<br />

should start to decrement once the problem is solved. If the count does not decrease<br />

in 15 minutes, the problem still exists.<br />

● If the problem still exists, switch the Tone-Clock in the slave port network back to the<br />

previous configuration, then perform a PNC interchange using reset pnc<br />

interchange.<br />

● If the problem still exists, switch the PNC back to the previous configuration using<br />

reset pnc interchange. Switch the Tone-Clock circuit packs in the master port<br />

network using set tone-clock location.<br />

● If the problem still exists, switch the Tone-Clock circuit packs in the master port<br />

network back to the previous configuration using set tone-clock location.<br />

1278 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s

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