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Server Alarms - Avaya Support

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Table 543: Switch Node Clock Reset Test (#780) 2 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

Switch Node Clock Reset Test (#780)<br />

2306 ABORT The SNC circuit pack is not responding to test requests sent by software.<br />

1. Run test led switch-node for the switch node where the SNC<br />

resides to verify whether the LEDs on the board light.<br />

2. If the LEDs on the other boards in the carrier light, but the LEDs on<br />

this board do not light, run test 760 using test board location l<br />

for the active SNC in this carrier. Wait 5 minutes and then try step 1<br />

one more time. If the LEDs on this board still do not light, replace this<br />

board. Replacing an SNC may be service interrupting. See SNC-BD<br />

(Switch Node Clock Circuit Pack) for the procedure for replacing an<br />

SNC.<br />

3. If none of the LEDs light for the boards in the same carrier as this<br />

board, fix any problems associated with the connectivity of this carrier<br />

to the server.<br />

a. Enter list fiber-link to list the fiber connections to this<br />

carrier.<br />

b. Check the LEDs on every SNI and EI, and fix any fiber problems.<br />

c. Enter display errors, and follow the repair procedures for any<br />

EXP-INTF error entries associated with the controlling IPSI<br />

connected PN.<br />

d. Follow the repair procedures if there are errors for any of the<br />

following:<br />

SYNC (Port Network Synchronization)<br />

SNI-BD (SNI Circuit Pack)<br />

SNC-BD (Switch Node Clock Circuit Pack)<br />

FIBER-LK (Fiber Link)<br />

SNI-PEER (SNI Peer Link)<br />

2500 ABORT Internal system error<br />

1. Retry the command at 1-minute intervals up to 3 times.<br />

PASS The “reset” message was sent out successfully to the active SNC or to an<br />

SNI. A PASS does not necessarily mean the SNC circuit pack was<br />

successfully reset. The reset can be verified by checking that the red and<br />

green LEDs turn on and then turn off. If an SNC circuit pack fails one of the<br />

firmware tests run during its reset sequence, the red LED will stay on and<br />

the circuit pack should be replaced.<br />

2 of 3<br />

Communication Manager Release 5.0 Issue 4 January 2008 1849

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