Server Alarms - Avaya Support

Denial Events
Communication Manager generates this Cause Value for events on tandem calls that have
inter-worked from ISDN trunk groups to non-ISDN trunk groups.
Troubleshooting
● Check the Cause Value Information Element (LOC). See Location Codes on page 153.
Denial Event Tables
Call Processing Denial Events
Denial events generated during call processing are listed in the following tables:
● Table 55: Call Process denial events (1001 - 1172) on page 200
● Table 57: Call Process denial events (1225 - 1899) on page 215
● Table 60: Call Process denial events (2021 - 2299) on page 260
● Table 71: Call processing denial events (5000 - 5001) on page 290
Event Types 1000 - 1899 help isolate the cause of receiving reorder or intercept treatment:
● Event Types 1000 -1299 might explain events where reorder treatments are initiated, or to
events that eventually lead to reorder treatments.
● Event Types 1300 - 1899 might explain events where intercept treatments are initiated, or
to events that eventually lead to intercept treatments.
Table 55: Call Process denial events (1001 - 1172) 1 of 12
Event
Type
Event Description, as it
appears on the event log
Explanation Event
Data 1
1001 Resource not available Failure returned in response to "done sending
digits" message.
1002 Call parked on user A call might already be parked on user.
1003 Can't connect Tone Det Cannot connect/reconnect tone detector during
outgoing wait supervision. Automatic Number
Identification (ANI) request is expected.
1004 Can't reserve Tone Det Cannot reserve tone detector.
1005 Trunk sequence error Outgoing MFE call received answer before
addressing was complete.
1006 TTR unavailable No Touch Tone Receiver (TTR) available.
200 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
Event Data 2
1 of 12