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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

MMI Synchronization Status Test (#1122)<br />

To support applications involving multiple MMI circuit packs, the appropriate MMI circuit packs<br />

must be synchronized with one another. One such circuit pack is designated as the master sync<br />

source, which provides the synchronization signal onto the TDM bus. The other MMI circuit<br />

packs in the system listen to this signal.<br />

This test monitors this synchronization state. The test fails if the MMI circuit pack is not in sync.<br />

The test passes with auxiliary code 1100 if the MMI circuit pack is in sync and is providing the<br />

synchronization signal for the system. The test also passes with an auxiliary code of 1101 if the<br />

MMI circuit pack is in sync and listening to the sync signal. MMI circuit packs do not lose the<br />

synchronization signal unless an MMI circuit pack is either pulled out of the system or reset by<br />

using a technician command.<br />

Test #1122 runs when test board location long is entered, initiating the recovery of<br />

synchronization. Use the long option only if synchronization is not established within 5 minutes<br />

of investigating the problem.<br />

This test is run on MMI-BD (Multimedia Interface Circuit Pack).<br />

Table 574: MMI Synchronization Status Test (#1122) 1 of 2<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

ABORT Internal system error. This is an abnormal abort.<br />

1. Retry the command at 1-minute intervals up to 5 times.<br />

2000 ABORT A response to the test was not received within the allowed time.<br />

1. Retry the command at 1-minute intervals up to 5 times. If this result<br />

occurs repeatedly and the MMI circuit pack is idle, reset the circuit<br />

pack.<br />

2. Rerun the test. If the same result occurs again, replace the MMI<br />

circuit pack.<br />

2012 ABORT Internal system error<br />

1. Retry the command at 1-minute intervals up to 5 times.<br />

2100 ABORT Could not allocate the necessary resources to run this test.<br />

1. Retry the command at 1-minute intervals up to 5 times.<br />

1920 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

1 of 2

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