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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

j. Error Type 3841: a Layer 1 Transmission error is detected for the port. Run the long test<br />

sequence, and note the results of the Layer 1 Transmission Error Counter Test (#624).<br />

k. Error Type 3842: A BRI port supports up to three Terminal Endpoint Identifiers (TEIs). This<br />

error occurs when the switch receives a request for a fourth TEI on a port. Check the<br />

number of endpoints administered for this port.<br />

l. Error Type 3843: a SPID initialization request is made from an endpoint and the switch<br />

determines that the SPID value is invalid or is a duplicate of another SPID that is already<br />

initialized at Layer 3 on the port. Check the administration of the endpoints.<br />

m. Error Type 3844: the circuit pack detects an overflow of its receive buffers. Run the long<br />

test sequence, and note the results of the Receive FIFO Error Counter Test (#625).<br />

n. Error Type 3845: the BRI Port Local LAN Looparound Test (#618) fails. Run the long test<br />

sequence, and note the results of Test #618.<br />

o. Error Type 3846: most likely occurs when the Terminal Endpoint Identifier (TEI)<br />

administered for the ASAI or <strong>Avaya</strong> endpoint does not match the TEI administered in the<br />

ASAI or <strong>Avaya</strong> adjunct. Check the switch administration of the TEI against that of the<br />

adjunct and make sure that both are using the same TEI.<br />

p. Error Type 384: sets on the port do not support layer-3 initialization. Consult the Service<br />

Set documentation.<br />

Demand test descriptions and error codes<br />

Investigate tests in the order presented. By clearing errors associated with the first test, errors<br />

generated from other tests may also be cleared. Click on the link to see the full description of<br />

the test, error codes, and recommended actions.<br />

Order of Investigation Short Test<br />

Sequence<br />

Long Test<br />

Sequence<br />

BRI NPE Crosstalk Test (#617) X D<br />

BRI Port Local LAN Looparound Test (#618) X D<br />

BRI Port Local TDM Looparound Test (#619) X D<br />

596 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

D/ND 1<br />

Electronic Power Feed Restoral Test (#620) X X ND<br />

Level 1 Status Inquiry Test (#621) X X ND<br />

Electronic Power Feed Inquiry Test (#622) X X ND<br />

CRC Error Counter Test (#623) X ND<br />

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