Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
or move voice terminal closer to the switch (in terms of feet of wire from the jack to the
switch). If the problem still exists, replace the circuit pack. Once the problem is resolved, the
alarm is retired after a predetermined amount of time.
c. Error Type 1, Aux Data 1 - 20 occurs when at least 15 off-board problems with the link to
the terminal have been detected. When an error with the link is detected, an on-board
counter is incremented.
The user could experience a noisy port or link. This is an off-board problem detected by the
port circuit. Check for defective wiring, a defective voice terminal, or move voice terminal
closer to the switch (in terms of feet of wire from the jack to the switch). If the problem still
exists, replace the circuit pack. Once the problem is resolved, the alarm is retired after a
predetermined amount of time.
d. Error Type 18: the port in question is busied out by maintenance personnel. Use
release port location to release the port from busyout.
e. Error Type 130: the circuit pack or media module has been removed or has been insane for
more than 21 minutes. To clear the error, reinsert or replace the circuit pack or media
module.
f. Error Type 257: problems transmitting to the voice terminal. This can be caused by
defective wiring, which can cause varying degrees of problems on different types of sets.
Sets such as the 7410 appear to be more susceptible to wiring problems than other sets.
This is usually an on-board problem and can be ignored if no user complaints are received.
g. Error Type 767: a favorable response was received from running the Digital Line Electronic
Power Feed Test (#11). No action is necessary. This alarm is resolved with the passing of
time.
h. Error Type 769, Aux Data 40963: unfavorable response was received from the Digital Line
Electronic Power Feed Test (#11). See the test for repair procedures.
i. Error Type 769, Aux Data 40988: the EPF/PTC circuit has been turned off due to an
overcurrent condition.
For TN754 vintage 13 or earlier and TN413, the EPF circuit senses an overcurrent condition
at the voice terminal. Check for a short in the wiring, a damaged jack, an incorrect type of
voice terminal, or a defective voice terminal.
For TN754 vintage 14 or later, TN754B and TN2136, the PTC will open if there is a short on
the power line for 1/2 second or longer. The voice terminal is probably not operating
properly. Unplug the voice terminal for 30 seconds and then plug it back in. If the voice
terminal still does not operate, then check for a short in the wiring, a damaged jack, an
incorrect type of voice terminal, or a defective voice terminal.
Once the problem has been resolved, it may take up to 1 hour for the alarm to clear. If the
problem cannot be resolved by one of the previous steps, then replace the circuit pack or
media module.
j. Error Type 1026: There is a problem with the voice terminal EEPROM. When the voice
terminal is repaired the alarm will be resolved with the passing of time.
700 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers