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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

d. Error Type 130: the circuit pack has been removed or has been insane for more than 11<br />

minutes. To clear the error, reinsert or replace the circuit pack.<br />

e. Error Type 257: the EPF has been turned off due to an overcurrent condition at the voice<br />

terminal. Check for defective wiring or a damaged jack, and verify that the voice terminal is<br />

an MET set. Once the problem is resolved, the system retires the alarm after a<br />

predetermined time delay.<br />

f. Error Type 513: the EPF inquiry audit has returned “epf-no-load” messages. This usually<br />

indicates that the voice terminal has been disconnected or that there is a defect in the wiring<br />

to the terminal. Check out both possibilities.<br />

When the EPF inquiry audit subsequently receives an “epf-on-ok” or an “epf-off-ok”<br />

message, the system will take action to retire the alarm.<br />

g. Error Type 1537: the port has reported a problem with the data link to the voice terminal.<br />

Ignore this error if there are no complaints about the voice terminal. Otherwise, make sure<br />

the voice terminal is connected, check for defective wiring, check for a defective voice<br />

terminal, and decrease the length of the wiring between the voice terminal and the switch. If<br />

the problem persists, replace the circuit pack.<br />

h. Error Type 2049, Aux Data 32770: the voice terminal went off-hook while it was in the<br />

ready-for-service state. Use status station to determine the state of the voice terminal.<br />

The off-hook should have moved the station to in-service. No repair action is necessary.<br />

Error Type 2049, Aux Data 40967: this code is generated when the link between the circuit<br />

pack and the voice terminal is successfully reset. No repair action is necessary.<br />

i. Error Type 3840: the hardware sent an uplink message indicating that the Electric Power<br />

Feed (EPF) is not loaded, that is, it is not currently supplying power to a voice terminal. No<br />

repair action is necessary.<br />

Demand test descriptions and error codes<br />

Investigate tests in the order presented. By clearing errors associated with the first test, errors<br />

generated from other tests may also be cleared. Click on the link to see the full description of<br />

the test, error codes, and recommended actions.<br />

Order of Investigation Short Test<br />

Sequence<br />

Long Test<br />

Sequence<br />

994 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

D/ND 1<br />

NPE Crosstalk Test (#6) X ND<br />

Port Diagnostic Test (#35) X ND<br />

Analog Electronic Power Feed Test (#56) X ND<br />

Hybrid Circuit and Conference Circuit Test (#57) X ND<br />

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