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Chapter 2: Denial Events
The following tables define and explain the information listed on the Events Report form. The
Event Type tables are grouped by denial event category and denial event number. The Event
Tables list:
● The number that identifies the Event Type. If the Event Type number defines different
denial events in different Communication Manager releases, that information is also listed.
See Table 45: Denial Event types and ranges on page 149.
● Event Description text as it appears on the Events Report.
● An explanation of why the event was generated.
● Type of data in Event Data 1 and Event Data 2 field, for each applicable Event Type,
where this information is available. See Event Data on page 150.
To view denial events, use:
● display events type denial (to see historical denial event logs)
● list trace station
● list trace TAC
Enter list trace to see any available Calling Party Number and Calling Party Name
associated with call setup.
Acronyms
Table 44: Acronyms contains a list of acronyms used in the denial events tables and their
explanations.
Table 44: Acronyms 1 of 4
Acronym Meaning
ACD Automatic Call Distribution
ACTGA Attendant Control of Trunk Group Active. Allows an attendant to
take control of a trunk group.
ACW After Call Work
ANI Automatic Number Identification
1 of 4
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