Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 543: Switch Node Clock Reset Test (#780) 3 of 3
Error
Code
Test
Result
0 NO
BOARD
Reset Board Test (#787)
Description / Recommendation
No board was detected by the test.
1. Check that SNC board is properly translated and inserted.
2. Run the test again. If it fails, reset the board. An SNC should be reset
instead of reseating the circuit pack. The reset board command
should almost never be used on an SNC. It may be necessary to use
reset board if the SNC circuit pack gets into a mode where it
cannot communicate with software. If an SNC with active errors and
alarms is reset, the errors and alarms may take a while to come back,
therefore reset board can mask real problems.
3. Run the test again. If it fails, the ID chip on board may be bad.
Replace the board and retest.
This test is destructive.
A DS1 converter circuit pack is reset using reset board. location. When the circuit pack is
reset, firmware executes a series of diagnostic tests on the circuit pack. The results of these
tests are queried from the board when the board is inserted after completion of the reset
sequence. If any of the diagnostic tests fail, the error log will have an entry of Error Type 1 for
this circuit pack’s location, and the alarm log will have an entry of ON-BOARD MAJOR alarm.
The reset sequence will take about one minute to complete and runs on the DS1C-BD (DS1
Converter Circuit Pack).
Table 544: Reset Board Test (#787) 1 of 2
Error
Code
Test
Result
Description / Recommendation
2100 ABORT Could not allocate the necessary system resources to run this test.
1. Retry the command at 1-minute intervals up to 3 times.
1850 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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