Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Error log entries and recommended actions
Table 123: ASAI-PT Error Log Entries
Error
Type
Aux
Data
Associated
Test
Alarm Level On/Off
Board
Recommended Action
0 (a) 0 Any Any Any test port location
1 (b) (a) Level 1 Status
Inquiry (#621)
OFF test port location r 2
513 (c) 0 none MAJ ON
1537 (d) 46210 CRC Error
Counter (#623)
3841 (e) 46208 None
3844 (f) 46223 None
3845 (g) 46211 None
3846 (h) TEI None
MAJ 1
MAJ1 OFF
1. Major and Minor alarms may be downgraded to warning alarms based on the value used in set options.
Notes:
a. Error Type 0: Run the short test sequence first. If every test passes, run the long test
sequence. Refer to each appropriate test’s description, and follow its recommended
procedures.
b. Error Type 1: Level 1 Status inquiry failed or the BRI circuit pack detected that Level 1 has
been deactivated on the port. The Aux Data field contains one of the following values:
Blank The Level 1 Status Inquiry failed.
32773 The ASAI-Line circuit pack detected Level 1 has been deactivated.
Refer to the repair procedures for Level 1 Status Inquiry Test (#621) If the alarm does not
clear, verify the status of the PC/server. This could be a customer network issue and not a
board problem.
c. Error Type 513: The circuit pack is having problems transmitting data to the packet bus.
This error occurs when the packet bus transmit FIFO buffer overflows and most likely
indicates a hardware problem. Use troubleshooting procedures for both on-board hardware
problems and potential off-board packet bus problems.
490 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers