Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 144: Descriptions and repair recommendations (Error Types 3840-3928) 4 of 5
Error
Code
Description Recommendation
3894 Protocol detail; may
offer a clue if customer
is having ISDN calls
denied with an
unexpected intercept
tone.
3905 Protocol detail; may
offer a clue if customer
is having ISDN calls
denied with an
unexpected intercept
tone.
3906 Protocol detail; may
offer a clue if customer
is having ISDN calls
denied with an
unexpected intercept
tone.
3909 A request to use a
network service has
been made, but the
network has rejected
the request because
the requested service
is not implemented.
Do the following:
1. Eliminate any transitory state mismatch problems
(test port location for the trunk port shown in
the Aux Data field). Service State Audit Test (#256) is
the important test in the sequence.
2. If Test #256 passes yet the customer continues to
complain of unexpected intercept tones when
accessing ISDN trunks or PRI endpoints and no other
cause can be found, escalate the problem and provide
the next tier with this Error Log information.
Do the following:
1. If customer is complaining of unexpected intercept
tones when accessing ISDN trunks or PRI endpoints
and no other cause can be found, escalate the
problem and provide the next tier with this Error Log
information.
Do the following:
1. If customer is complaining of unexpected intercept
tones when accessing ISDN trunks or PRI endpoints
and no other cause can be found, escalate to the
problem and provide the next tier with this Error Log
information.
Follow the recommendations for Error Type 3890.
552 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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