Server Alarms - Avaya Support

Table 377: Dial Tone Test (#0) 3 of 4
Error
Code
Test
Result
Description / Recommendation
FAIL The trunk was seized, but dial tone could not be detected.
CO-TRK:
1. Test every administered outgoing port on the board.
● Failure of one port indicates a problem toward the CO.
Dial Tone Test (#0)
● If every port fails, see note below.
2. Check for TONE-BD and TONE-PT errors. Clear any errors found,
and repeat the test.
● If the error has still not cleared, refer the problem to the CO.
3. If no service problems exist on the port, continue to use the port until
the circuit pack or media module can be replaced as a last resort.
Perform a trunk test call to see if the trunk is operable.
Note:
Note: If the dial tone test fails for every port on a circuit pack or
media module, a -5 Volt power problem is indicated. To
investigate problems with a power unit, see CARR-POW
(Carrier Power Supply) or RMC-ENV (Power/Fan
Sensors).
DIOD-TRK:
1. Check for TONE-BD and TONE-PT errors. Clear any errors and
repeat the test.
2. If the error has still not cleared, refer the problem to the CO.
3 of 4
Communication Manager Release 5.0 Issue 4 January 2008 1431