Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
3. If error 2305 or 3848 persists, all clock signals from the indicated board were lost.
If the reported Tone-Clock circuit is in a port network with duplicated Tone-Clocks, the
problem may lie with the circuit pack responsible for selecting the active Tone-Clock
circuit (the t/c selector, the active EXP-INTF circuit pack).
The t/c selector circuit pack of interest is the one which was active at the time the error
was logged. This is the currently active t/c selector, unless there has been an EXP-INTF
link switch. In order to determine whether an interchange has occurred since the
TONE-BD error, examine the display initcauses log for EXP-LNK entries in the
error log for expansion link interchanges.
If the t/c selector circuit pack was not replaced as part of the previous step, replace it
now. Follow procedures described in EXP-INTF (Expansion Interface Circuit Pack) for
the Expansion Interface, or Reseating and replacing server circuit packs in Maintenance
Procedures (03-300432).
4. If the error has not been corrected at this point, there is a problem with the TDM bus
within the port network containing the reported Tone-Clock circuit. This may include TDM
bus intercarrier cables, bus terminators, bent pins on the backplane, and errors on any
circuit pack plugged into the same port network. See TDM-BUS (TDM Bus).
m. Error Type 2561: a Tone-Clock circuit pack, with a different circuit-pack code as required for
this system, has been inserted in the port slot as shown in the Error Log. To resolve this
error, see Replacing the IPSI or Tone-Clock Circuit Pack for an appropriate circuit pack
code and replace the Tone-Clock circuit pack according to the procedures indicated for this
system. The meanings of the Aux Data values are as follows:
1002 A TN756 Tone-Clock circuit pack (instead of a TN2312) is in a standard- or
duplex-reliability system’s PN.
1003 Either a TN741, TN714, TN768, TN780, or TN2182 Tone-Clock circuit pack
(instead of a TN2312 IPSI) is in a standard- or duplex-reliability system’s
PN.
1004 Either a TN741 or TN714 Tone-Clock circuit pack (instead of a TN768,
TN780, TN2182, or TN2312) is in a high- or critical-reliability system’s PN.
1005 Same as for aux value 1004.
n. Error Type 3329: the system attempted but failed to interchange IPSI or Tone-Clock circuit
packs. (This error occurs only in port networks with duplicated Tone-Clocks.) The fault may
lie in the standby Tone-Clock or in the circuit pack that controls selection of the active
Tone-Clock (the t/c selector). The goal of the following procedure is to ensure that both
Tone-Clocks can be interchanged to while either t/c-selector circuit pack is active.
1. Examine the Error Log for errors reported against circuit packs in the same port network,
paying special attention to TDM-CLK, TONE-BD, DUPINT, SW-CTL, and EXP-INTF.
Follow the procedures indicated for any such errors found. After eliminating the above
potential problem sources, proceed with the following steps.
1364 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers