Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
- If it is not clear which port board may be at fault, or maintenance is being performed
remotely, verify that the EAA is not at fault by executing a PNC interchange. If the
interchange solves the problem, then the EAA is faulty.
- If the problem persists after the interchange, but TDM bus maintenance finds no
problem, then the port board is faulty.
Error Log Entries
When a PNC interchange takes place, an error is logged against PNC-DUP with a code that
conveys information about the cause of the interchange and which PNC became active. There
are no alarms associated with PNC-DUP errors. There should be an alarm against the PNC
component that drove the interchange.
There are no PNC-DUP test sequences. Use status pnc to see information regarding the
status of the PNCs.
The information in the following tables helps identify areas of the Alarm Log to investigate in
order to find the source of the problem.
Error Type Aux Data Error Code Aux Data
00000 (a) None 20200 – 20263 (s)
10000 – 10063 (b)
1
20300 – 20363 (t)
10100 – 10163 (c) 1 20400 – 20463 (u) 1
10200 – 10263 (d)
10300 – 10363 (e)
1
1
20500 – 20563 (v)
20601 – 20664 (w)
10400 – 10463 (f) 1 20701 – 20764 (x) 1
10500 – 10563 (g)
10601 – 10664 (h)
1
1
21000 – 21063 (y)
21100 – 21163 (z)
10701 – 10764 (i) 1 21200 – 21263 (aa) 1
11000 – 11063 (j)
11100 – 11163 (k)
1
1
21300 – 21363 (ab)
21400 – 21463 (ac)
11200 – 11263 (l) 1 21601 – 21664 (ad) 1
11300 – 11363 (m)
11400 – 11463 (n)
1
1
21701 – 21764 (ae)
51000 (af)
11601 – 11664 (o) 1 52000 (ag) 1
1128 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
1
1
1
1
1
1
1
1
1
1
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