Server Alarms - Avaya Support

Table 388: Port Diagnostic Test (#35) 5 of 6
Error
Code
Test
Result
Description / Recommendation
Port Diagnostic Test (#35)
FAIL ALARM-PT: The port’s battery feed chip is unable to supply sufficient
power to sense the external device alarm. This may occur when the
test is performed at the same time that the external device contact
closure occurs.
1. Enter test external-device-alarm port location to
determine whether the port is reporting an EXT-DEV failure. Wait
until the port has no EXT-DEV failures before retesting.
2. Retry the command at 1-minute intervals up to 5 times.
ANL-16-L, ANL-LINE, AN-LN-PT, MET-LINE, RANL-STA: The port's
battery feed chip is unable to supply sufficient power to the terminal
equipment. This may occur when the test is performed at the same
time the terminal equipment goes off-hook.
1. Enter display port location to determine the station
extension of the port.
2. Enter status station to determine the service state of the port.
If the port is in use, wait until it is idle before testing.
3. Retry the command at 1-minute intervals up to 5 times.
4. If the test continues to fail, determine whether the customer is
experiencing problems on this line. Replace the circuit pack or
media module only if the customer is experiencing problems.
5 of 6
Communication Manager Release 5.0 Issue 4 January 2008 1487